Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The Information and Data Management (IDM) department is responsible for data management and MI production across all international subsidiaries of MUSHD and EMEA region for MUFG Bank. The mandate for the department is to:
- Develop a business led, technology enabled data strategy and roadmap for delivery of data management target state
- Develop a data governance framework and establish data related policies and procedures to improve the value of data as an enterprise asset
- Source, validate and maintain master data repositories of market and reference data
- Agree data quality standards with business owners and track metrics and continuously improve data processes
- Investigate and analyse data issues, identify the root cause and recommend control improvements
- Develop and support an MI platform optimised for the aggregation of data and the reporting of processed and analysed information
- Deliver accurate, timely and insightful MI to the international business to support executive decision making and to meet statutory and regulatory reporting requirements.
The team operates internationally with staff currently based in London, New York, Hong Kong, Mumbai and Bangalore.
NUMBER OF DIRECT REPORTS
- None
MAIN PURPOSE OF THE ROLE
You will be responsible for enabling sound and smooth execution of credit sanctioning process by providing guidance and support to business users of MUFG Bank Head Office credit systems.
KEY RESPONSIBILITIES
- Responsibility: Provide front-line support to Head Office credit systems’ users in the region
- Responsibility: Provide guidance and assistance to users of Head Office credit systems: Global ZEUS, GCARS
- Responsibility: Carry out duties as a London Data Officer. Where required, provide support in delivering HO Monthly DQ Monitoring report.
- Responsibility: Proactive participation in data management activities.
- Responsibility: Supporting a business led, technology enabled data strategy and roadmap for delivery of data management target state.
- Responsibility: Agree data quality standards with business owners and track metrics and continuously improve data processes.
- Responsibility: Act as the regional rep for Bank HO credit systems and provide guidance and support to business users, to enable sound and smooth execution of credit sanctioning process.
- Responsibility: Investigate and analyse data issues, identify the root cause and recommend control improvements.
WORK EXPERIENCE
Essential:
- Business experience with Japanese clients or partners
Preferred:
- Previous experience in a support desk or service desk role
- Experience working with Financial Institutions
SKILLS AND EXPERIENCE
Functional / Technical Competencies:
Essential
- Fluent Japanese Language and business communication skills
- Strong working knowledge of Microsoft Office software, e.g. Excel etc.
Preferred:
- Knowledge of Credit Risk and underlying data requirements
- Business Intelligence software, e.g. Tableau / Business Objects etc.
Education / Qualifications:
Essential
- Bachelor’s degree or equivalent
Preferred:
- Degree in Data Science, Computer Science or a related field
PERSONAL REQUIREMENTS
- Excellent communication skills
- Results driven, with a strong sense of accountability
- A proactive, motivated approach.
- The ability to operate with urgency and prioritise work accordingly
- Strong decision-making skills, the ability to demonstrate sound judgement
- A structured and logical approach to work
- Strong problem-solving skills
- A creative and innovative approach to work
- Excellent interpersonal skills
- The ability to manage large workloads and tight deadlines
- Excellent attention to detail and accuracy
- A calm approach, with the ability to perform well in a pressurised environment
- Strong numerical skills
- Excellent Microsoft Office skills
This advert will close 22nd February 2026
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Top Skills
What We Do
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,500 locations in more than 50 markets including the Americas, Europe, the Middle East and Africa, Asia and Oceania. The Group has over 170,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. Through close partnerships among our group companies, the Group aims to be the world's most trusted financial group, flexibly responding to all of the financial needs of its customers, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York stock exchanges.






