The American Express Global Privacy Oversight (GPO) team is a Second Line of Defense (2LoD) function that provides independent oversight, effective challenge, and privacy risk expertise across the enterprise. GPO partners with business and control functions to promote a strong culture of privacy, drive compliance with internal policies and regulatory requirements, and ensure privacy risks are appropriately identified, assessed, managed, and mitigated. Through independent oversight and credible challenge, GPO helps strengthen the Company's privacy risk management framework while supporting American Express' commitment to delivering the world's best customer experience every day.
This position, based in New York, reports to the Senior Manager, Colleague Privacy, within Global Privacy Oversight (Second Line of Defense).The successful candidate will be passionate about colleague privacy and data protection, with a strong interest in privacy risk management and governance. They will be comfortable interacting with multiple stakeholders across a highly matrixed organization and will help promote Privacy-by-Design and strong privacy risk management practices across the Colleague Experience Group (CEG).
The role will primarily support independent privacy risk oversight activities related to colleague (employee) personal data and workforce initiatives, ensuring privacy risks are effectively identified, assessed, managed, and mitigated in line with enterprise risk management expectations. Responsibilities include supporting privacy risk assessments, providing effective challenge to first-line stakeholders, monitoring privacy risk, partnering with Human Resources, Legal, Compliance, Risk, Technology, and other business partners, and helping to ensure compliance with applicable privacy laws, regulations, and American Express privacy requirements.
Responsibilities- Provide independent privacy risk oversight to American Express businesses globally, with a particular focus on colleague privacy and workforce-related initiatives within the Colleague Experience Group (CEG).
- Support the monitoring, analysis, and reporting of privacy key risk indicators and other privacy risk management data.
- Ensure adherence to the enterprise privacy risk appetite and privacy risk management framework through effective oversight, independent review, and Second Line of Defense challenge.
- Review and challenge privacy risk assessments, control design, and mitigation strategies implemented by the First Line of Defense, particularly for initiatives involving the collection, use, sharing, retention, and protection of colleague (employee) personal data.
- Partner with Human Resources, Compliance, Legal, Risk, Technology, and other stakeholders to support privacy legal and regulatory change management activities impacting colleague privacy.
- Foster a culture of privacy across American Express by promoting Privacy-by-Design and sharing privacy best practices.
- Support governance activities, reporting, and oversight routines that enable the effective management of colleague privacy risks across the enterprise.
Qualifications
- 2+ years of experience in Privacy, with particular focus on colleague privacy, workforce data, or human resources privacy.
- Experience or demonstrated interest in privacy risk management, employee (colleague) personal data, privacy governance, and applicable data protection requirements.
- Highly organized with strong written and verbal communication skills and the ability to manage multiple priorities simultaneously.
- Ability to build relationships, influence stakeholders, mobilize cross-functional and regional teams, and work independently.
Preferred Qualifications
- Master's degree or equivalent in Data Protection and Privacy, Law, Business, Human Resources, or a related field.
- Data Protection and Privacy Professional Certification (e.g., CIPP/US, CIPP/E, CIPM).
- Prior work in Privacy, Compliance, Audit, Human Resources, and/or Risk Management at a global organization or financial services company preferred.
- Experience supporting privacy risk assessments, employee data governance, or workforce-related privacy initiatives preferred.
- Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for this position.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- 2+ years of experience in Privacy, focused on colleague privacy, workforce data, or human resources privacy.
- Experience or demonstrated interest in privacy risk management, employee personal data, privacy governance, and applicable data protection requirements.
- Highly organized with strong written and verbal communication skills and ability to manage multiple priorities simultaneously.
- Ability to build relationships, influence stakeholders, mobilize cross-functional and regional teams, and work independently.
- Employment eligibility to work with American Express in the United States; company will not pursue visa sponsorship for this position.
- Master's degree or equivalent in Data Protection and Privacy, Law, Business, Human Resources, or a related field.
- Data Protection and Privacy Professional Certification (e.g., CIPP/US, CIPP/E, CIPM).
- Prior work in Privacy, Compliance, Audit, Human Resources, and/or Risk Management at a global organization or financial services company.
- Experience supporting privacy risk assessments, employee data governance, or workforce-related privacy initiatives.
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
