Senior Analyst, Communications

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

Overview of The Role

As an IT Communications Senior Analyst at Saputo, you are an integral part of the IT Change Management team, which supports a range of initiatives from small system enhancements to large-scale, complex SAP implementations. You coordinate the global IT operations communications portfolio and contribute to IT projects that impact people and business processes across the organization. You keep employees informed and engaged.

How You Will Make Contributions That Matter

Reporting to the IT Manager, PMO—Change Management & Communications and working collaboratively with diverse cross-functional and corporate teams, you are responsible for supporting project, program and/or organizational objectives by:

• Coordinating the global IT Communications portfolio

• Planning and executing innovative communications campaigns, including conducting in-depth audience analyses, outlining communications plans, and leveraging change management deliverables

• Writing IT operational communications, e.g., monthly system releases, cybersecurity awareness and threats, and system outage notifications

• Using a variety of tools and tactics to design, develop, and share project change and operational communications and gather audience feedback

• Coordinating with translation services to develop material in our three local languages – English, French (Canada), and Spanish (Argentina)

• Applying advanced graphic design skills and creativity to craft engaging communications

• Applying Saputo change management methodology, tools, and templates

• Following review and approval workflows

• Reporting on Key Performance Indicators to project PMO and Saputo leaders

• Identifying, monitoring, managing, and escalating risks and issues

• Fostering relationships by connecting with, influencing, and supporting business and project team members at all levels

• Maintaining expertise and knowledge of communications leading practice and emerging technologies

• Seeking opportunities for innovation and efficiency and managing the continuous improvement of Saputo’s IT communications, change communications methodology, templates, and tools

About You

You are excited to contribute to a global organization that is a leader in its markets.

Your work experience, collaborative approach, curious mindset, and understanding of communications methods are ingredients in your recipe for delivering successful outcomes in a dynamic, fast-paced environment. You are a lifelong learner, who dives into new projects, technologies, and processes with enthusiasm. You enjoy interacting directly with colleagues and stakeholders in-person and virtually, as well as contributing to formal and informal discussions with your peers and individuals at all organizational levels. You are interested in working with a passionate team of Change Management professionals to enable business readiness and drive sustainable change.

As part of your duties, you will communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec, as well as in the rest of Canada, North and South America, the UK, and Australia. You are willing to travel domestically and internationally, when needed.

You Are Best Suited for The Role If You Have the Following Qualifications:

• Bachelor’s degree or higher in a relevant program (e.g. Communications, Marketing, English, etc.) or equivalent work experience

• Minimum five years’ experience coordinating project and/or corporate communications programs, including developing strategies and plans

• Demonstrated knowledge of best practices and advanced competency in designing and developing compelling communications

• Advanced written and verbal communication skills

• Highly organized and detail-oriented

• Ability to create content using current communications technologies and tools, e.g., Canva, Klaviyo, Vyond Video Studio, and Articulate 360/Rise 

• Advanced proficiency in MS Office 365 (i.e. Word, PowerPoint, Excel, SharePoint, and Teams)

• Ability to multitask and manage competing priorities under pressure and to work independently and in a collaborative team environment

• French and/or Spanish language skills

The following are considered assets:

• Experience contributing to change management efforts on enterprise transformations or system implementations, with preference given to IT project experience

• Demonstrated understanding of change management methodology and practices

We support and care for our employees and their families by providing:

• Competitive salaries

• A hybrid work environment with the possibility to work from home 2 days a week

• Advantageous corporate agreements

• Full range of group insurance benefits

• Group retirement pension plan with employer contribution

• Purchase option of company stocks

• Group RRSP

• Health and wellness program in the workplace

• Assistance program for employees and their families

• Saputo products at a discounted price

Salary Range: $76,265 - $100,100

*Salary offers will vary commensurate with experience, education, skills, and training.

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

The material contained herein is provided for informational purposes only. All open jobs offered by Saputo Inc. and all companies, corporations, partnerships, limited partnerships and other entities controlled by Saputo Inc. (collectively, “Saputo”) on Saputo's web site are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a Saputo subsidiary, office or department, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the accuracy or completeness of the information contained on this site or in any referenced links. While Saputo attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. Strict confidentiality will be observed at all times. Saputo is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.

Saputo welcomes and encourages applications from people with disabilities. Accommodations may be available upon request for candidates taking part in all aspects of the selection process.