Analyst, Claims

Posted 4 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Fintech • Payments • Financial Services
The Role
Analyze and investigate complex property and casualty insurance claims, estimate damages, review expert quotes, identify suspicious or fraudulent activity, recommend settlement actions, and improve claims processes, tools, service quality, and loss ratios. The role also supports action plans and competency initiatives while requiring travel within the Trois-Rivieres and Montreal regions.
Summary Generated by Built In

Temporary 12 month position.


As a claims analyst, you assist with estimates and investigations for claims settlements. You estimate damages and ensure that quotes from independent experts comply with the organization’s standards and processes for major claims. You investigate complex suspicious and fraudulent claims. Your claims require comprehensive knowledge of your line of business. You suggest ways to improve processes, methods and tools to optimize service quality and loss ratios. You help develop and oversee competency plans to provide an unparalleled client experience. More specifically, you will be required to: 

  • Limit damage, review provider estimates, and recommend courses of action based on the organization’s procedures and quality standards
  • Analyze the circumstances surrounding claims to gather as much relevant information as possible for the investigation
  • Help prepare and propose action plans to address issues in accordance with rules and parameters
  • Suggest ways to improve processes, methods and tools

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Remote


What you bring to the table  

  • Bachelor's degree in a related field  
  • A minimum of four years of relevant experience  
  • Please note that other combinations of qualifications and relevant experience may be considered  
  • Knowledge of French is required
  • Must have a valid driver's license and access to a vehicle for travel within the Trois-Rivières and Montréal regions
Action oriented, Business insight, Customer Focus, Decision quality, Differences, Drive results, Nimble learning


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Property and casualty insurance (FG)

Unposting Date

2026-09-16

Skills Required

  • Bachelor's degree in a related field
  • At least four years of relevant experience
  • Knowledge of French
  • Valid driver's license
  • Access to a vehicle for travel within the Trois-Rivieres and Montreal regions
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The Company
HQ: Lévis
40,858 Employees

What We Do

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News

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