As a claims analyst, you help review claims and issue claims settlement directives. You provide settlement opinions for medium- to high-complexity claims and help internal advisors develop their technical skills. You share ideas and help solve problems using your analytical skills, extensive knowledge of your line of business and ability to manage complexity.You provide discipline-specific support to your unit, clients and partners. More specifically, you will be required to:
- Coach internal advisors to develop their technical skills
- Provide contract enforcement advice, verify settlement costs and ensure compliance with claims policies. Revise independent adjuster claims
- Review claims and help advisors and practitioners settle them
- Conduct research and serve as resource person, proposing solutions to conflicts and situations outside the expert’s scope of authority
- Help prepare action plans based on claims reviews
- Verify and approve claims settlements.
What we offer*
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
#LI-Remote
What you bring to the table
- Bachelor's degree in a related field
- A minimum of two years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
Trade Union (If applicable)
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Property and casualty insurance (FG)Unposting Date
2026-07-31Skills Required
- Bachelor's degree in a related field
- Minimum two years of relevant experience
- Knowledge of French
- Ability to coach and develop internal advisors' technical skills
- Knowledge of claims policies, contract enforcement, and settlement cost verification
- Strong analytical skills and ability to manage complexity
- Customer focus and business insight
- Nimble learning and adaptability
What We Do
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News
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