Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job DescriptionTo collaborate with stakeholders across the organization to understand the business objectives driving various projects or changes, define the scope of the change, analyze and specify detailed requirements, and support the implementation of the project or change to ensure successful delivery and alignment with organizational goals.
Job Responsibilities
- Designing and delivering digital products end-to-end, from uncovering user needs to launching solutions that drive customer acquisition, engagement, and business growth.
- Conducting qualitative and quantitative research-including customer interviews, surveys, focus groups, market analysis, and value chain mapping-to identify insights that shape product strategy.
- Translating ideas into detailed product specifications like user stories, acceptance criteria, compelling pitch decks, process flows, wireframes and prototypes.
- Validating concepts through usability testing, customer feedback, and experimentation to ensure products are desirable, viable, and effective before and after launch.
- Mobilizing cross-functional teams-including engineers, designers, QA, analysts, marketers, and external vendors-to execute product roadmaps and deliver high-quality outcomes on time.
- Developing business cases backed by data, cost-benefit analysis, and financial modeling to secure buy-in from stakeholders and guide strategic investment decisions.
- First Degree
- Certification or Training in Business Analyst, Product Manager, Project Manager, Product Owner field is preferred.
Experience
- 3+ years experience as a Business Analyst, Product Manager, Project Manager, Product Owner, or other similar role in financial services.
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Challenging Ideas
- Checking Things
- Convincing People
- Directing People
- Embracing Change
- Exploring Possibilities
- Following Procedures
- Interacting with People
- Managing Tasks
- Meeting Timescales
- Resolving Conflict
Technical Competencies:
- Commercial Acumen
- Data Analysis and Inference
- Data Analysis
- Mind of Customer Experience
- Product and Services Knowledge
- Risk Management
- Statistical & Mathematical Analysis
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What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
