Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Analyst, Business Process Improvement-1
Overview
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
As part of Business Process Improvement Team, we manage the Procure to Pay process for 3rd parties and for Contingent Workers on behalf of Services Advisors & Consulting Services, and Marketing Services.
Role• Manage contractual operations through the procure to pay (P2P) process• Interface with business and suppliers on requirements for delivery• Execute across Workday (personnel, Coupa (procurement), and Oracle (financial) systems to onboard contingent workers and fulfil 3rd party agreements• Classify contract to the new Contingent Worker taxonomy• Enter profiles into Workday• Handling contractual operations and follow up• Statement of Work preparation • Vendor onboarding for Advisors Delivery and The Source integration for P2P• Invoice receiving and tracking• Payments to vendors • Documentation of invoices • Helping the coordination and communication of vendors• Supporting other contractual and administrative works in case there is a need
All About You• Minimum 2+ years of experience procurement with knowledge of service contracts• Strong organizational skills• Strong attention to details, multi-tasker, written and oral communication skills• Familiar with Workday, Coupa and Oracle systems a plus• MS Word and Excel skills• Ability to work in fast paced dynamic environment
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard Compensation & Benefits Highlights
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Retirement Support — Company information highlights a 10% retirement match on U.S. roles, positioned as best‑in‑class and well above typical large‑employer benchmarks. This level of employer contribution materially strengthens long‑term savings.
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Leave & Time Off Breadth — U.S. postings list 25 vacation days, 5 personal days, 10 company holidays, 80 hours of paid sick/safe time, and up to 20 days of bereavement. A minimum of 16 weeks paid new‑parent leave (including adoption and foster) further expands paid time away.
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Parental & Family Support — Benefits include a minimum of 16 weeks paid new‑parent leave and family‑building support such as fertility, adoption, and surrogacy where legally available. Dependent scholarships, counseling, and protection benefits contribute additional family support.
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What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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