Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring?
The Business Intelligence Team develops analytical tools that streamline reporting and decision-making across Madison Square Garden’s family of companies (MSG Entertainment, MSG Sports, and the Sphere). Supporting functions including ticket sales, marketing and communications, global partnerships, and venue operations, the BI Team delivers enterprise-wide insights that directly shape strategy for some of the most iconic brands in live entertainment, such as the Knicks and Rangers, Rockettes, and other exciting events at MSG’s world class venues.
The Analyst Business Intelligence will play a key role in Marketing Partnerships Analytics, owning highly visible Tableau reporting, visualizations, and data pipelines for the Global Partnerships organization. The Analyst will meet frequently with stakeholders in New Sales, Partner Management, and Finance to evaluate data needs, align processes, and promote data governance. The ideal candidate will be passionate about the field of analytics and the Sports & Entertainment industry, with strong attention to detail and an eagerness to learn about the partnerships space. The Analyst will collaborate closely with colleagues within the Enterprise Data & Analytics department, joining a team culture of intellectual curiosity and problem-solving.
What will you do?
- Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.
- Partner with business stakeholders to define their business intelligence needs and work with data engineers to develop solutions
- Leverage full range of Tableau platform technologies to design, build, maintain, and optimize data visualizations and other self-service tools that provide actionable insights that enhance business decision-making
- Modernize partnerships data pipelines using Python and SQL
- Deliver client recaps on marketing asset performance to demonstrate value
- Utilize research tools, such as survey result platforms, to help support the partnerships team
- Champion data governance by establishing and communicating standards for how partnership data is entered, maintained, and structured in Salesforce to ensure reporting accuracy and consistency
What do you need to succeed?
- 2-4 years of related experience
- Bachelor’s degree, or equivalent combination of education and experience
- Strong proficiency in Tableau or a similar Data Visualization tool required
- Proficiency in Python required
- Proficiency in SQL to query data efficiently preferred
- Familiarity with Salesforce or a similar CRM tool preferred
- Must be curious and have a self-driven enthusiasm for problem-solving
- Ability to synthesize technical data and present clearly and confidently to stakeholders at all levels
- Strong organizational skills and follow-through
- Experience in the media, sports, or entertainment industry is a plus
Application Requirements
All applicants must submit a cover letter addressing the following question for consideration:
"Please describe a time when you leveraged your technical skills and analytical thinking to solve a business problem or improve a process."
Applications without a cover letter will not be considered.
#LI-Onsite
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.
Skills Required
- 2-4 years of related experience
- Bachelor's degree or equivalent combination of education and experience
- Strong proficiency in Tableau or a similar Data Visualization tool
- Proficiency in Python
- Proficiency in SQL to query data efficiently
- Familiarity with Salesforce or a similar CRM tool
- Curiosity and self-driven enthusiasm for problem-solving
- Ability to synthesize technical data and present clearly to stakeholders
- Strong organizational skills and follow-through
- Experience in the media, sports, or entertainment industry
What We Do
MSG Entertainment is a world leader in live entertainment, comprised of world-renowned venues and marquee brands. Utilizing our powerful assets and expertise, we produce, present, or host a variety of entertainment and sports events, delivering unforgettable experiences for millions of fans each year. Across our venues and brands, MSG Entertainment sets the standard for excellence and innovation while forging deep connections with diverse and passionate audiences. Our Company includes our portfolio of iconic venues: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – each a prominent destination for unforgettable experiences and events. With flexible seating capacities and configurations that range from 2,800 to 21,000, our venues enable us to showcase a broad array of compelling sporting events, concerts, family shows, and special events that cover a wide spectrum of genres. This includes at Madison Square Garden, known as “The World’s Most Famous Arena,” which serves as home to the New York Knicks and New York Rangers – two of the most recognized franchises in professional sports – and perennially hosts the biggest names in music and entertainment. MSG Entertainment also features the wholly-owned original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for generations of fans at Radio City Music Hall since 1933. The show’s enduring popularity is driven by the world-famous Radio City Rockettes, the longest-running precision dance company in America. More information is available at www.msgentertainment.com
