Analyst, Business Effectiveness

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The US Change Initiatives Business Effectiveness team helps bring structure, consistency, and continuous improvement to how change initiatives are managed and delivered. As an Analyst, Business Effectiveness, you'll support the team’s day-to-day portfolio management and operational activities, including the project intake process, oversight meetings, and documentation management. You'll help maintain strong governance practices by supporting data quality, records retention, and risk management activities. You'll also contribute to process improvement efforts that strengthen how the team works and how change initiatives move through prioritization and approval processes. Working closely with business, technology, and support partners, you'll help create a well-organized and effective environment that enables successful delivery.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Portfolio coordination - Support portfolio management activities by helping administer the project intake process, preparing materials for oversight forums, and coordinating key change initiative meetings.

• Process improvement - Identify opportunities to improve workflows and contribute to solutions that are efficient, practical, and aligned with applicable policies, standards, and procedures.

• Operational support - Maintain and organize key team documentation, including procedures, onboarding materials, job descriptions, inventories, and shared presentations.

• Governance and controls - Help ensure required artifacts are complete, accurate, and stored in the appropriate repositories while supporting data quality, records retention, and risk-related activities.

• Partnership and communication - Act as a reliable partner to business units, technology teams, and support teams by providing clear communication and helpful guidance through established processes.

Who you are

• You have relevant experience. You bring 0-3 years of experience in project management, process improvement, business operations, or a related area, ideally within financial services.

• You give meaning to data. You enjoy investigating issues, reviewing information for accuracy, and using insights to support better decisions and stronger processes.

• You're motivated by collective success. You build collaborative relationships across teams and work effectively with business, technology, and support partners to move work forward.

• You know that details matter. You produce high-quality work, stay organized, and help ensure documentation, records, and reporting are accurate and complete.

• You can demonstrate experience in project management principles, process improvement practices, and Microsoft Office. It’s an asset if you have experience with portfolio governance or change initiative oversight in a banking environment.

• You have a degree/diploma in business, finance, project management, or a related field.

• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $70,000.00 - $90,000.00 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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