The Role
In this role you will support initiatives that will have a direct impact on the day-to-day operations of the Business Continuity, Resiliency Intelligence Innovation Center and Vendor Resiliency Communities. You will work in a dynamic and fast-paced environment, interacting directly with business leaders and cross-functional partners.
The Team
Business Continuity is a dedicated team of risk professionals who provide the strategic development and execution of a business resiliency program, with oversight of operational, technology, and vendor risks that enables our company’s business operations to continue following a disruption.
The Expertise and Skills You Bring
- BA/BS Degree in Business, Information Technology, or equivalent experience.
- Minimum 2-3 years’ experience in business continuity, disaster recovery or other risk management field.
- Disaster Recovery Institute International certification (ABCP/CBCP) preferred or must acquire certification within 12 months of hire.
- Previous experience working in the Financial Services Industry; Financial Operations, Operational Risk or Information Technology preferred.
- Builds strong and inclusive working relationships, in-person and virtually, through collaboration with business partners and colleagues.
- Approaches work with an open mind and sense of creativity by challenging current practices and recommending improvements that drive positive change.
- Excellent verbal and written communication skills and ability to thrive in a cross-site team setting.
- Strong organizational skills and attention to detail.
- Ability to multitask, prioritize, and quickly adapt to change.
- Willingness to learn and reflectively accept feedback.
- Analytical and decision-making skills to assess situations and take appropriate actions.
- Experience with building Power BI or other visual dashboards preferred.
- Basic experience with Microsoft Office products; Excel, Outlook, PowerPoint, Word, etc. preferred.
- Supporting program objectives through successful execution of risk assessments, continuity plan development, and testing.
- Emerging critical thinking skills with the ability to devise solutions.
- Help to advance our data analytics strategies through the use of digital technologies.
- Communicating clearly, and concisely; tailoring messaging to audience.
- Assisting in the incident response program and recovery activities for business operations, technology or vendor disruptions (on call rotation/including off hours).
- Supporting/conducting reviews of third-party business continuity plans to identify and document risks to the organization.
- Curiosity and desire to independently support innovative initiatives to understand and manage risk.
- All individuals are expected to cross train and understand the different facets of Business Continuity and potentially rotate through each program.
- Teammate, ready to promote a culture of collaboration, innovation, and mutual respect.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- Bachelor’s degree in Business, Information Technology, or equivalent experience
- Minimum 2–3 years of experience in business continuity, disaster recovery, or another risk management field
- Disaster Recovery Institute International ABCP or CBCP certification, or ability to obtain certification within 12 months of hire
- Previous experience in the financial services industry, financial operations, operational risk, or information technology
- Experience building Power BI or other visual dashboards
- Basic experience with Microsoft Office products, including Excel, Outlook, PowerPoint, and Word
- Strong verbal and written communication, organizational, analytical, decision-making, multitasking, and prioritization skills
- Ability to support an on-call rotation, including off-hours incident response and recovery activities
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.







