The Epic Bridges Analyst III serves as the primary architect and technical subject matter expert (SME) for the Epic interoperability landscape. This role is responsible for leading complex, high-risk interface projects, establishing technical standards, and mentoring other analysts. The Lead ensures that the integration strategy aligns with the organization's broader clinical and financial goals while maintaining KPI uptime standard for mission-critical data exchanges.
Responsibilities- Lead the design and architecture of complex interfaces, including bidirectional integrations, FHIR APIs, and cloud-based web services.
- Drive the interface project lifecycle for enterprise-wide initiatives, including new hospital acquisitions or major module rollouts (e.g., Beaker, Willow).
- Serve as the final escalation point for the most complex Cloverleaf and Bridges engine errors; perform root-cause analysis for recurring systemic issues.
- Develop and maintain the Master Interface Spreadsheet and standard naming conventions; establish Best Practices for error handling and alerting.
- Act as the primary liaison between clinical leadership, third-party vendors, and the Epic Technical Coordinator (TC).
- Conduct peer code reviews for Level I and II Analysts to ensure high-quality builds and adherence to security protocols.
Required:
- 6+ years of Epic Bridges build and support experience with a proven track record of leading at least two full-cycle implementations.
- Expert-level proficiency in HL7 (v2/v3), FHIR, EDI (X12), and XML.
- Healthcare industry experience
Preferred:
- Advanced scripting knowledge (Tcl/Tk for Cloverleaf) and experience with cloud integration (Azure/AWS).
- Knowledge of Laboratory/Diagnostics workflows and instrumentation.
- Experience in Laboratory/Diagnostics industry.
Travel Required:
- Domestic travel up to 15%
Required Education:
- College degree in computer science, information science or equivalent work experience
Required Technical Training or Professional Licensing:
-
Bridges certification and Cloverleaf Level 2 (or equivalent engine certification).
English Language required.
About the Team Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Skills Required
- 6+ years of Epic Bridges build and support experience with leadership of at least two full-cycle implementations
- Expert-level proficiency in HL7 (v2/v3), FHIR, EDI (X12), and XML
- Healthcare industry experience
- College degree in computer science, information science or equivalent work experience
- Bridges certification and Cloverleaf Level 2 (or equivalent engine certification)
- English language required
- Advanced scripting knowledge (Tcl/Tk for Cloverleaf)
- Experience with cloud integration (Azure/AWS)
- Knowledge of Laboratory/Diagnostics workflows and instrumentation
- Experience in Laboratory/Diagnostics industry
What We Do
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination
