Bridges interface analysts are the primary contact for the interfaces they are assigned to implement and support. They coordinate analysis sessions to identify interface business needs, create technical designs, and own issue triage necessary to implement and support their assigned interfaces. They work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of end users.
Responsibilities- Managing the entire implementation cycle of interfaces, web services, and industry-standard APIs (such as FHIR), including analysis, design, specification, implementation, go-live, and support
- Working closely with application teams, subject matter experts, and third-party application experts to determine business needs, document requirements, and configure interfaces per the requirements. Partnering with these groups to diagnose and resolve interface-related issues and supporting ongoing application projects as needed
- Reviewing, triaging, and resolving day-to-day interface errors, including coordinating with technical teams, application teams, and third-party system representatives as necessary
- Identifying and escalating risks associated with technical project tasks and third-party systems
- Coordinating interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, server and networking teams, Epic Client System Administrators, and interface engine developers
- Working with interface engine developers to develop data-translation strategies to support the needs of Epic and third-party systems
- Providing proactive support by monitoring live interfaces and resolving issues
- Responsible for performance, availability and scalability of all of applications and deliverables
- Maintain the functional interfaces as it pertains to applications and infrastructure
- Assist in planning, estimating, designing and ensuring customizations and integration components are designed to meet the business needs
- Responsible for designing, developing, and maintaining interfaces between client's information systems utilizing Cloverleaf HL7 engine
- Responsible to work on error handling in Epic Bridges and Cloverleaf engine
- Build relationships with end users and provide consistent, reliable support demonstrating a sense of urgency to resolve issues
Required:
- 3+ years Epic build and support experience
- Excellent attention to detail including verbal communication and documentation skills
- Experience with messaging formats used in healthcare integration HL7, FHIR, EDI, CSV, XML etc
- Healthcare industry experience
Preferred:
- Experience in Laboratory/Diagnostics industry
Travel Required:
- Domestic travel up to 15%
Required Education:
- College degree in computer science, information science or equivalent work experience
Required Technical Training or Professional Licensing:
- Bridges certification required
English Language required.
About the Team Quest Diagnostics honors our service members and encourages veterans to apply.While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Skills Required
- 3+ years Epic build and support experience
- Bridges certification required
- College degree in computer science, information science or equivalent work experience
- Experience with messaging formats used in healthcare integration HL7, FHIR, EDI, CSV, XML
- Experience with Cloverleaf HL7 engine
- Excellent attention to detail including verbal communication and documentation skills
- Healthcare industry experience
- English language required
- Experience in Laboratory/Diagnostics industry
What We Do
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination
