The successful candidate will work within an exciting, fast-paced and growing Operations & Corporate Shared Services environment. Fidelity is a privately owned company, committed to innovation and to providing the best customer experience in financial services.
The Expertise We’re Looking For
- 4+ years brokerage experience
- College degree preferred
- Prior experience with the alternative investment product is preferred
- Prior reconciliation experience is preferred
The Skills You Bring
- Operational knowledge of alternative investment products and reconciliation process is desirable.
- Excellent interpersonal and communications skills.
- Strong time management skills, with exposure to associate coaching and development desirable
- Detail oriented, ability to work effectively with minimal supervision.
- Ability to work effectively within a team environment to successfully manage daily work volumes and quality standards.
- Capability to help maintain a positive work environment.
- Strong analytical and decision-making skills.
- Ability to prioritize and work effectively in a fast-paced environment with multiple deadlines and processes.
- Exceptional quality and productivity in current role.
- Strong verbal and written interaction skills including ability to explain and handle complex processes.
- Effective time management skills and ability to prioritize and multi-task.
The Purpose of Your Role
This position will be responsible for the day-to-day activities ensuring all trade confirmation and reconciliation processes, reporting and inquiry responses are completed timely and accurately, working with internal business partners across the Trades, Recon and Dividends functions relating to Hedge Funds, non-publicly traded REITS, Funds of Funds, Private Investment Funds and other asset classes.
These activities are performed daily and require adherence to policies, procedures, and regulatory guidelines. The successful candidate will also be responsible for handling escalation requests and for resolving complex reconciliation issues in a timely manner.
Having exposure to associate coaching and development is desirable. The associate will act as the owner of the relationship between the Product Sponsor and Fidelity.
The Value You Deliver
- Processing and providing oversight of Trades, Recon and Divs functions.
- Communicate issues and take initiative to proactively resolve and prevent problems.
- Deliver effective written and verbal communication to appropriate business partners.
- Analyze and review decision-related transactions and ensure compliance.
- Ability to work effectively within a team environment to successfully manage daily work volumes and quality standards.
- Interact with various fund companies and their transfer agents.
- Participate as a Subject Matter Expert on projects and/or escalations.
- Identify and lead process improvement opportunities through to fruition.
- Maintaining operational and written supervisory procedures in accordance with divisional standards.
- Must have the ability to develop solid action plans to resolve daily operational issues/problems.
How Your Work Impacts the Organization
Operations and Services Group (OSG) is a division of Fidelity Institutional and provides superior customer service to Fidelity businesses through innovation, dedication and commitment to excellence. In operating locations across the US and in Ireland, OSG plays a critical role by processing every transaction into Fidelity and out to customers through the brokerage platform. OSG provides securities execution, clearance, and risk management services to retail, institutional, and correspondent clients.
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Category:Brokerage OperationsSkills Required
- 4+ years of brokerage experience
- College degree
- Experience with alternative investment products
- Reconciliation experience
- Operational knowledge of alternative investment products and reconciliation processes
- Strong analytical, decision-making, communication, time management, prioritization, and multitasking skills
- Ability to work independently and effectively in a team environment
- Ability to manage daily work volumes, quality standards, and multiple deadlines
- Ability to explain and handle complex processes
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.






