HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game‑changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard‑to‑reach high‑value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech‑driven, with a customer‑first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none.
And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to move fast, dream big and make the difference every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our global approach, local touch mentality.
Job SummaryWe are seeking a highly motivated and detail‑oriented Business Analyst to join our dynamic team. The ideal candidate will be responsible for analyzing and reporting data related to hotel contracts, supplier information, and content information. This role plays a crucial part in optimizing our business operations and ensuring the highest level of service to our suppliers.
You will support the business by delivering accurate analysis, recurring and ad‑hoc reporting, and insights that enable more informed decisions. Additionally, this role will closely monitor the performance of Loading & Contents and Quality Control teams, identifying opportunities for improvement and operational excellence.
Responsibilities:- Analyze and interpret data related to hotel contracts, supplier agreements, and content information to identify trends, patterns, and insights.
- Develop and maintain reports, dashboards, and visualizations to communicate key metrics and findings to stakeholders.
- Monitor and evaluate the performance of Loading & Contents and Quality Control teams, providing recurring and ad‑hoc analyses to identify operational improvement opportunities.
- Assist in the preparation of presentations and recommendations based on data‑driven insights to support strategic decision‑making.
- Collaborate with cross‑functional teams to gather and analyze business requirements, ensuring alignment with company objectives.
- Fluent in English and Spanish.
- Proven experience as a Business Analyst or in a similar analytical role, preferably within the travel or hospitality industry.
- Proficiency in data analysis tools and techniques, including SQL, Excel, and Tableau.
- Strong analytical, numerical, communication, and presentation skills, with the ability to interpret, summarize, and present complex data from multiple sources in a simple and comprehensive way.
- Excellent communication and interpersonal skills, capable of collaborating effectively with diverse teams across all levels of the organization.
- Detail‑oriented and highly organized, with the ability to manage multiple projects simultaneously.
- Ability to work independently, manage multiple tasks, and adapt to changing priorities in a fast‑paced environment.
- Knowledge of hotel contracts, supplier management, and content information is desirable.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good.
We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents.
Join us and be part of a team where diversity and equal opportunities truly make a difference.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
Within an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
Top Skills
What We Do
Hotelbeds are global leaders in the TravelTech space, connecting and empowering businesses by facilitating bridges in the ever-changing and expanding travel ecosystem. Our cloud-based technology platforms offer fast and simple access to a global network of travel products, from accommodation to ancillaries and payments, while rich data and intelligence helps to generate demand. By operating exclusively in the B2B arena, we are uniquely placed to drive growth for our partners without competing for the end customer. Our teams of 3000+ experts on the ground provide local expertise and support to boost trading even further, even in the most hard-to-reach spaces. Our unique blend of technology, data and passionate people serves as a catalyst for B2B travel players aiming to unlock their full potential.
