We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in Bogotá, supporting Puerto Rico. This is a hybrid role that has a requirement of working at least three days a week in the office. The position involves managing a client portfolio, handling policy endorsements, billing, and maintaining insurance programs, including policy activation, review, and confirmation. You will be part of a dynamic team supporting Colombia and other LATAM countries on a new project.
We will count on you to:
- Manage a portfolio of insurance clients, including handling endorsements, billing, and policy maintenance (inclusion, exclusion, modifications, and collections).
- Activate policy issuance, review, and confirm policies to ensure accuracy and compliance.
- Support the administration of insurance programs, ensuring timely updates and client satisfaction.
- Collaborate with team members to deliver excellent customer service and meet operational goals.
What you need to have:
- Technical, technologist, or professional degree in a relevant field.
- 1 to 2 years of experience in Property & Casualty (P&C)
- Intermediate Excel skills and advanced English proficiency.
- Knowledge of P&C insurance processes, including all-risk, cargo, liability, and IRF (excluding auto), with a focus on compliance and benefits.
What makes you stand out:
- Experience working with insurance brokers and insurers.
- Strong critical thinking and results-oriented mindset.
- Excellent customer service skills and ability to work effectively in a hybrid environment.
Why join our team:
- We help you be your best through professional development opportunities, interesting work, and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries.
Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity.
Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics.
Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people.
Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society.
Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.