Analista de Suporte a Vendas Sênior

Posted 3 Days Ago
Be an Early Applicant
São Paulo, BRA
In-Office
Senior level
Information Technology • Business Intelligence • Consulting
The Role
Supports Inside Sales and Supply Chain Operations by managing incoming demands, critical escalations, commercial and pricing policies, performance indicators, continuous improvement, process automation, training, governance, and cross-functional initiatives. The role requires advanced Sales Operations and Quote-to-Cash knowledge, pricing and margin expertise, ERP and CRM proficiency, data analysis, process transformation experience, and advanced English for global collaboration.
Summary Generated by Built In

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

A NTT DATA Inc. é uma empresa multinacional de tecnologia que integra, dentre seus serviços, o desenvolvimento de software, segurança, cloud e, principalmente, infraestrutura de TI. Estamos, segundo o Great Place to Work, dentre as melhores empresas de Tecnologia para se trabalhar no Brasil. Temos uma cultura de trabalho inclusiva e prezamos muito pela liberdade de melhorar processos, pela flexibilidade e pelo respeito às pessoas!


ANALISTA DE SUPORTE A VENDAS SÊNIOR

Localidade: Híbrido em São Paulo/SP


Estamos em busca de uma pessoa Analista de Suporte a Vendas Sênior para garantir a excelência operacional dos processos de suporte ao time de Inside e Supply Chain Operations, atuando como referência técnica da área e promovendo melhorias contínuas que aumentem a produtividade, a qualidade operacional e a escalabilidade da organização.


Quais serão suas responsabilidades?

  • Operacionalizar a entrada de demandas para área de Supply Chain Operations.
  • Atuar como ponto focal para processos críticos e escalonamentos operacionais.
  • Garantir a correta aplicação das políticas comerciais, financeiras e de precificação.
  • Monitorar e analisar indicadores de desempenho da área.
  • Identificar oportunidades de ganho de eficiência operacional.
  • Liderar iniciativas de melhoria contínua e automação de processos.
  • Treinar e desenvolver profissionais juniores e plenos.
  • Atuar em projetos transversais envolvendo áreas comerciais, financeiras e operacionais.
  • Contribuir para a definição de padrões, governança e melhores práticas.
  • Apoiar iniciativas de transformação digital e uso de Inteligência Artificial aplicada aos processos.

O que esperamos que você possua?

  • Conhecimento avançado de Sales Operations e processos Quote-to-Cash.
  • Domínio de pricing, formação de margem e operações comerciais.
  • Conhecimento avançado em ERP, CRM e ferramentas de análise de dados.
  • Experiência em projetos de melhoria contínua e transformação de processos.
  • Forte capacidade analítica orientada a dados.
  • Conhecimento de indicadores operacionais e financeiros.
  • Experiência em ambientes corporativos de média ou grande complexidade.
  • Inglês avançado (obrigatório - interação com times globais)

Como você pode se destacar?

  • Experiência prática com projetos de automação ou transformação digital.
  • Conhecimento em governança de dados e processos financeiros.
  • Conhecimento em Supply Chain.
  • Vivência com aplicações de IA em rotinas operacionais.

O que nós oferecemos?

  • 🏡🏢 Vaga híbrida
  • 📋 Contratação modelo CLT
  • 💻 Seu equipamento de trabalho
  • 🚗 Vale-transporte
  • 🍔 Vale-refeição/alimentação
  • 🏡 Auxílio home-office
  • 🚑 Plano de saúde e odontológico para você e sua família
  • ✨ Seguro de vida em grupo
  • 💰 Participação nos Lucros e Resultados (PLR) anual
  • 💊 Convênio farmácia
  • 💪 Totalpass (convênio academia)
  • 👶 Cesta maternidade e licença paternidade estendida
  • 🎁 Day off de aniversário
  • 🤝 Oportunidade de participar de ações sociais
  • 📚 Incentivo a educação e treinamentos
  • 🌈 Uma cultura de trabalho inclusiva, onde juntos fazemos grandes coisas!
     

Para entender como tratamos os seus dados pessoais, por favor, acesse nosso Aviso de Privacidade de Recrutamento.
R-142961


Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.


Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.


Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills Required

  • Advanced knowledge of Sales Operations and Quote-to-Cash processes
  • Strong knowledge of pricing, margin formation, and commercial operations
  • Advanced knowledge of ERP, CRM, and data analysis tools
  • Experience with continuous improvement and process transformation projects
  • Strong data-oriented analytical capabilities
  • Knowledge of operational and financial indicators
  • Experience in medium- or large-complexity corporate environments
  • Advanced English proficiency for interaction with global teams
  • Practical experience with automation or digital transformation projects
  • Knowledge of data and financial process governance
  • Knowledge of Supply Chain
  • Experience applying artificial intelligence to operational routines

NTT DATA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.

  • Fair & Transparent Compensation — Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
  • Healthcare Strength — Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
  • Wellbeing & Lifestyle Benefits — Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.

NTT DATA Insights

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The Company
HQ: Tokyo
55,092 Employees
Year Founded: 1988

What We Do

NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity

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