Analista de Suporte de Gerenciamento de Contas

Reposted 15 Days Ago
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São Paulo
In-Office
Mid level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Provide direct support to the CRD and LAM teams in organizing visits, data collection, and account management for accounts C and D, focusing on retention strategies and revenue analysis.
Summary Generated by Built In
Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Oferecer suporte direto ao time de CRD e LAMs na organização de agendas de visita, apresentações, levantamento de dados e outras funções relacioanadas à dinâmica do time;

Ser o ponto focal para o gerenciamento das contas C e D da filial (faixa de revenue), e estabelecer estratégias para a retenção e desenvolvimento dessas contas.

Escopo da Função:

  • Elaboração de análises através de relatórios diversos sobre o revenue das contas C e D da filail, com suporte do CRDM;
  • Avaliação dos leads gerados através dessas contas, classificando as contas entre Go e No Go com base na estratégia da filial;
  • Estabelecer contato com os principais clientes da carteira C e D para retenção e desenvolvimento dos clientes;
  • Oferecer suporte ao time de LAMs na elaboração de relatórios diversos e KPIs;
  • Desenvolver e manter organizada a agenda de visitas do time semanalmente no Sharepoint;
  • Analisar semanalmente a receita dos clientes do programa;
  • Ficar responsável pela atualização dos dashboards utilizados pelo time semanalmente / mensalmente;
  • Oferecer suporte para o time de Sales e Sales Operations na prospecção e análise de novos clientes em potencial.

Qualifications

  • Nível superior completo;
  • Experiência em desenvolvimento de negócios e / ou áreas comerciais;
  • Inglês Avançado;
  • Cursos adicionais na área de Vendas / Rotinas Comerciais como diferencial

Additional Information

Modelo de trabalho 100% presencial.

Nosso pacote de beneficios engloba: 

Vale Refeição;

Vale Alimentação;

Convênio médico e odontológico;

Seguro de vida em grupo ;

Oportunidades de adquirir ações da Expeditors;

VT;

Auxílio creche;

Gympass.

Top Skills

Sharepoint
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The Company
HQ: Seattle, WA
15,812 Employees
Year Founded: 1979

What We Do

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.

We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

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