Visite a Accenture em accenture.com.
- Gerenciar e evoluir processos ITSM (incidentes, requisições, mudanças, problemas e níveis de serviço) garantindo aderência às melhores práticas
- Conduzir a governança das entregas de serviços, assegurando qualidade, performance e cumprimento de SLAs
- Garantir a confiabilidade e integridade de processos, procedimentos, dados e KPIs
- Identificar e implementar melhorias contínuas visando eficiência operacional
- Atuar na governança de entrega contínua de serviços em ambientes dinâmicos
- Desenvolver análises e relatórios utilizando ferramentas como Power BI
- Automatizar processos e fluxos com uso de Power Apps e Power Automate
- Boa capacidade de resolução de problemas
- Comunicação clara e eficiente com stakeholders
- Organização e disciplina na gestão de processos
- Proatividade e mindset de melhoria contínua
- Capacidade analítica para interpretação de dados e KPIs
- Ensino superior completo em áreas relacionadas à Tecnologia ou Negócios
- Experiência com Governança de Gerenciamento de Serviços (ITSM)
- Conhecimento avançado em ITIL
- Experiência com melhoria de processos e eficiência operacional
- Vivência com Power BI, Power Apps e Power Automate
🦷 Assistência Odontológica
🍽️ Vale Refeição ou Alimentação sem desconto
🛡️ Seguro de vida
📈 Previdência Privada
🏋️ Welhub
📉 Opção de compra de ações da empresa com desconto
💊 Desconto Farmácia
👶 Auxílio Creche
📚 Parceria com escola de idiomas
👨👩👧 Licença Maternidade e Paternidade Estendida
💰 PPR
Conforme política vigente
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills Required
- Boa capacidade de resolução de problemas
- Comunicação clara e eficiente com stakeholders
- Organização e disciplina na gestão de processos
- Proatividade e mindset de melhoria contínua
- Capacidade analítica para interpretação de dados e KPIs
- Ensino superior completo em áreas relacionadas a Tecnologia ou Negócios
- Experiência com Governança de Gerenciamento de Serviços (ITSM)
- Conhecimento avançado em ITIL
- Experiência com melhoria de processos e eficiência operacional
- Vivência com Power BI, Power Apps e Power Automate
Accenture Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.
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Healthcare Strength — Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
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Retirement Support — Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
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Parental & Family Support — Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.
Accenture Insights
What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
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