AML/KYC Operations Analysts

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, Priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. During 2019, the Company had consolidated revenues and net income of $15.1 billion and $4.9 billion, respectively, and a current market value of approximately $60 billion.

Booking Holdings Financial Services (hereinafter “BHFS”) is based in Dublin Ireland and is regulated by the Central Bank of Ireland and provides financial services in the form of payment services and e-money products across all the brands. 

BHFS is committed to conducting its business in compliance with applicable laws, regulations and guidelines, with integrity and to the highest ethical standards.

Job Summary

The Anti-Money Laundering (AML) / Know Your Customer (KYC) Operations Analyst will perform Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), On-Going Due Diligence (ODD) Quality Control checks (QC) Transaction Monitoring and Transaction screening on customers of BHFS.

The Analyst will be part of a high-performing team of AML/KYC practitioners that will be responsible for mitigating AML risks and driving operational excellence to support the BHFS and Booking Holdings mission. 

This opportunity represents an exceptional chance to embed yourself with one of the world’s most exciting organisations and help define the future for accessing travel experiences across the world. This is a permanent position based in Dublin.

You will work alongside some of the most exciting tools and solutions available to assist in fighting financial crime and aim to provide as frictionless a Partner onboarding experience as possible. 

You will work with high-performing teams from across the globe with the goal of making a best in class experience for AML and KYC activities for out Partners and our business.

Key Responsibilities

• Performing Anti-Money Laundering and Customer Due Diligence checks. 

• Requesting appropriate CDD documentation from Partners. 

• Undertaking independent investigations on Partners using internal, online and vendor tools

• Investigate transaction monitoring and payment screening alerts. 

• Review, investigate and escalate as appropriate any alerts/issues raised

• Complete On-Going Due-Diligence checks to ensure accurate and up-to-date information is always maintained. 

• Investigating and reporting high-risk clients, including Politically Exposed Persons, collecting all the necessary documentation to complete the client profile. 

• Summarize & analyze in writing, clear and concise findings of alerts/issues and escalate results through the appropriate channels where applicable. 

• Being an escalation point for teams based based both on and off-shore in an outsourced BPO 

• Escalate potential risks/red flags to senior management and provide recommendations on the next course of action.

• Communicate with internal stakeholders and external Partners in order to resolve any issues, as needed

• Participate in any other compliance activities with an operational aspect as required 

• Participate in UAT for FCRM tooling.

• Provide SME expertise and support to BHFS, Booking Holdings and the Fintech business. 

• Partner with the Regulatory Compliance team to align operational procedures to any regulatory changes.

Knowledge and Skills

• Bachelor's degree in law, business, finance, or accounting preferred; or Certified Anti-Money Laundering Specialist (CAMS) or similar 

• 3+ years experience in AML compliance/AML/KYC Operations, preferably at a large financial institution with a European customer base, experience in payments an advantage

• Good knowledge of the European AML legislation

• Excellent experience in working within a CDD team performing AML/KYC processes. 

• Proactive and communicative with an ability to take initiative and assume responsibility

• Proficient in Greek or Spanish is preferred

• Proficient in French of German

• Very good analytical skills

• Goal and solution oriented behaviour

• Strong organisation skills and quality focused

• Ability to work under pressure

• Conscientious and accurate working attitude

• To be respectful towards procedures and internal policies

• Team player mentality along with a detail-oriented, proactive approach to work

• Open-minded and capable of building productive working relationships

• Ability to work in partnership with the larger Compliance group

• Can do attitude and willingness to progress

• Work in our Dublin office at least 2 days per week