AML/KYC Officer II

Job Description
Bring your expertise to JPMorgan Chase. As part of AML/KYC Governance and Oversight, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgment to solve real-world challenges that impact our company, customers, and communities. Our culture in AML/KYC Governance and Oversight is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.
As a Project Manager in the AML/KYC Oversight team, you will be responsible for leading and managing multiple projects to ensure our product and customer base are fully compliant with Bank Secrecy Act (BSA), PATRIOT Act, and FINRA requirements. You will work closely with various groups, such as AML/KYC Operations, CCB and AWM lines of business, and Global Financial Crimes Compliance teams to deliver ongoing requirements for capturing, reporting, and monitoring compliance with regulatory standards.
Job Responsibilities

• Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
• Develop comprehensive project plans, including timelines, milestones, resource allocation, and risk management strategies.
• Coordinate and collaborate with internal and external stakeholders to define project requirements, objectives, and deliverables.
• Monitor project progress, identify potential issues, and implement corrective actions as needed.
• Facilitate regular project meetings, providing clear and concise updates to stakeholders and senior management.
• Ensure adherence to project management best practices, standards, and methodologies.
• Manage project budgets, track expenses, and ensure financial accountability.
• Foster a positive team environment, providing guidance, support, and mentorship to project team members.
• Conduct post-project evaluations to identify lessons learned and areas for improvement.

Required qualifications, capabilities, and skills

• Bachelor's degree in Project Management, Business Administration, Engineering, or a related field.
• Minimum 4 years of financial service experience in AML/KYC, controls, audit, quality assurance, risk management, or compliance.
• Proven experience in managing large-scale, complex projects with multiple stakeholders.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., MS Project, JIRA, Trello).
• Exceptional leadership, organizational, and time management skills.
• Excellent communication and interpersonal skills, with the ability to effectively convey information to diverse audiences.
• Strong problem-solving abilities and a proactive approach to identifying and mitigating risks.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.

Preferred qualifications, capabilities and skills

• Advanced degree is preferred. A Master's degree is a plus.
• PMP (Project Management Professional) certification or equivalent is highly desirable

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.