Are you passionate about using technology to solve complex compliance challenges? This is your chance to sit at the intersection of regulation, data, and innovation — helping shape how one of the world's largest financial institutions collects and manages critical client information. You'll play a hands-on role in building and refining the tools that power our KYC operations, making a tangible impact on how we meet our regulatory obligations. If you thrive in environments where analytical thinking meets creative problem-solving, we'd love to hear from you.
As a Business Analyst Vice President in the EMEA AML/KYC Policy Management team, you will take on the role of a Citizen Developer, defining and shaping the KYC citizen development toolkit and transitioning existing requirement and rule content into it. You'll work closely with technology partners and business stakeholders to ensure our KYC rules and requirements are accurate, usable, and compliant. This role offers you the opportunity to blend regulatory expertise with a data-driven, technology-forward approach — directly influencing how we manage anti-money laundering and know-your-customer processes at scale.
Job Responsibilities
- Evaluate, define, and continuously improve the KYC Citizen Development Toolkit in partnership with business stakeholders and technology teams
- Create high-quality KYC requirement and rule content through the citizen developer toolkit for use in firm-wide KYC system applications
- Own the quality of KYC rules and requirements authored by internal teams and external vendors
- Test new requirement and rule configurations in pre-production environments prior to deployment
- Respond to and assist operations teams with production queries related to requirements and rules
- Collaborate across impacted stakeholders within an agreed governance framework to ensure content complies with policy and regulation
- Ensure published requirements and rule content is operationally usable prior to deployment
- Manage and balance business priorities with capacity to deliver content within agreed timeframes
- Leverage AI-integrated tools to streamline processes and improve efficiency
- Support process mapping and re-engineering initiatives to enhance KYC workflows
- Contribute to the transition of existing KYC content into the citizen development toolkit
Required Qualifications, Capabilities, and Skills
- Demonstrated data-driven, analytical mindset with the ability to challenge and understand data requirements in a compliance context
- Proficiency in Microsoft Office products, particularly Excel and Visio, or comparable process mapping tools
- Experience in process mapping and process re-engineering
- Exposure to and understanding of financial regulation and policy, especially in anti-money laundering and know-your-customer domains
- Natural logic and problem-solving skills with the ability to structure and deploy data collection in high-volume operational settings
- Ability to manage multiple priorities and deliver within agreed timeframes
- Strong collaboration skills with the ability to work across diverse stakeholder groups
- Willingness to learn and master both industry-standard and in-house technologies
- Experience using AI tools to support business processes
Skills Required
- Data-driven, analytical mindset with ability to challenge and understand data requirements in a compliance context
- Proficiency in Microsoft Office products, particularly Excel and Visio
- Experience in process mapping and process re-engineering
- Exposure to and understanding of financial regulation and policy, especially AML and KYC
- Strong logic and problem-solving skills with ability to structure and deploy data collection in high-volume operational settings
- Ability to manage multiple priorities and deliver within agreed timeframes
- Strong collaboration skills to work across diverse stakeholder groups
- Willingness to learn and master both industry-standard and in-house technologies
- Experience using AI tools to support business processes
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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