AML Governance- Customer Identification Program

Job Description
Bring your expertise to JPMorgan Chase. As part of the AML/KYC Oversight team, you are at the center of maintaining a strong Anti-Money Laundering (AML) Program at JPMorgan Chase. The AML/KYC Oversight team is primarily responsible for leading and managing Customer Information Protection program, to ensure our product and customer base are fully compliant with Bank Secrecy Act (BSA), PATRIOT Act, and FINRA requirements. You will help drive decisions impacting the firm and its customers. Our culture in AML/KYC Oversight team is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a CIP Program Owner in the AML/KYC Oversight team, you will be responsible for leading and managing CIP Program to ensure our product and customer base are fully compliant with Bank Secrecy Act (BSA), PATRIOT Act, and FINRA requirements. You will work closely with various groups, such as AML/KYC Operations, Consumer & Community Banking, and Global Financial Crimes Compliance teams to deliver ongoing requirements for capturing, reporting, and monitoring compliance with regulatory standards.
Job Responsibilities

• Lead and manage AML/KYC projects from design to implementation, ensuring they address risks and controls effectively.
• Identify issues, develop solutions, and ensure timely project results. Facilitate recommendations and escalate issues to senior management when necessary.
• Prepare and present management reports and project decks to senior management.
• Collaborate with compliance, operations, and risk teams to ensure CIP requirements are properly integrated into customer onboarding, account opening, and customer due diligence processes.
• Prepare for audits and ensure processes comply with firm policies and KYC standards.
• Maintain a risk management framework to ensure consistent application of best practices.
• Make both tactical and strategic decisions independently, impacting the function, department, and organization

Required qualifications, capabilities, and skills

• Minimum of 5 years in financial services, with a focus on controls, audit, quality assurance, operational risk management, or AML/KYC.
• Proficiency in Microsoft Office Suite and data analytics.
• Excellent communication and interpersonal skills, with the ability to effectively convey information to diverse audiences.
• Strong problem-solving abilities and a proactive approach to identifying and mitigating risks.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.

Preferred qualifications, capabilities, and skills

• Bachelor's degree preferred or equivalent experience.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.