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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
The Client Intelligence Unit Specialist role will be responsible for performing Level 2 escalation reviews of Enhanced Due Diligence/Periodic Reviews, name screening and transaction screening alerts, and determining the appropriate course of action. In addition, the Client Intelligence Unit Specialist will assist with the provision of Know Your Customer (KYC) (Client Identification Procedures (CIP) and Customer Due Diligence (CDD) Procedures)-related advice and guidance related to SoFi’s diverse products and services.
What you’ll do:
Ensure customer and transaction-related alert determinations are appropriate, fully supported, and documented.
Support CIU Operations with internal investigations related to name screening (Sanctions, Politically Exposed Persons, and Adverse Media) and transaction screening sanctions alerts
Identify and verify business relationships with legal entities, requiring the identification of legal and ownership structures, beneficial owners, and other pertinent information.
Conduct Enhanced Due Diligence periodic reviews of existing customers to ensure that customer information is current and accurate and that activity is in line with what is expected for the customer type.
Maintain a thorough comprehension of AML typologies related to retail banking, lending, and securities.
Conduct research utilizing available systems, databases, and the internet, consistent with procedures.
What you’ll need:
Bachelor’s Degree from a four-year college or university in a related field
1-2- years of experience in the finance industry focusing on KYC and EDD reviews
Demonstrated ability to communicate effectively with all levels of the organization and across different business lines
Excellent working knowledge of BSA/AML laws and regulations relative to money laundering and terrorist financing and the ability to apply this knowledge in assessing transaction activity
Specific knowledge and experience in performing KYC/CDD processes at financial institutions
Skills in:
Experience with AML CDD/EDD including conducting transactional activity reviews and KYC/KYB onboarding reviews
Excellent organizational, verbal, written and interpersonal skills are required
Must be able to multi-task, adapt well to changing priorities, and effectively prioritize workflow to meet critical deadlines
Ability to work in a fast-paced, demanding, and changing environment; must work well under pressure
Excellent analytical skills and communication required
Nice to have:
CAMS certification preferred or willingness to obtain within the initial 12 months of hire.
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What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
