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Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
The AML Compliance Officer, Manager - Commercial Payment Services will be responsible for overseeing a team of AML Investigators conducting independent reviews and analysis of potential suspicious AML activity. The AML Compliance Officer, Manager - Commercial Payment Services will conduct holistic reviews of the AML Investigator's research and documented analysis and conclusions within the SoFi case management system in support of their investigations and dispositions and will be responsible for reviewing and approving SAR filings as applicable.
What you'll do:
- Manage a team of AML Investigators to evaluate whether AML alerts and cases generated from manual and automated transaction monitoring are risk-relevant and whether a SAR filing is warranted. The Manager will ensure alert and case determinations are appropriate, fully supported, and clearly documented.
- Provide ongoing mentoring, coaching, and counseling to AML Investigators to drive production and quality.
- Work closely with AML Investigators to identify training needs, performance gaps, process improvements, and provide recommendations to management.
- Maintain a thorough comprehension of AML typologies related to Commercial Payment Services.
- Collaborate with Senior Management related to ongoing projects to further enhance the AML program.
- Responsible for documenting, maintaining, and socializing Commercial Payment Services AML processes for design and implementation.
- Develop and maintain procedures and training materials to guide the AML investigation process.
- Drive strategic initiatives while creating robust processes, procedures, and training materials to enhance AML investigations, to further align to SoFi's compliance standards.
- Assist with the design, development and execution for the ongoing transaction monitoring programs completed by offshore partners, (e.g., AML monitoring).
- Provide consultative and value-added support to business partners on compliance policies and procedures.
- Provide use-case experience to enhance detection and prevention of potentially suspicious activity.
- Assist management in the implementation of new Commercial Payment Services control processes including, but not limited to, serving as a key stakeholder in system implementations, creating required policies and procedures, and coordinating and overseeing new control functions.
- Lead testing and reviews of controls deployed by third-party commercial payment clients to evaluate adherence to regulatory requirements and support the development of remediation plans as applicable.
- Advise team members with respect to applicable regulatory requirements for commercial payment services to ensure testing is adequately designed to identify potential control gaps and non-compliance with laws and regulations
What you'll need:
- Bachelor's Degree from a four-year college or university in a related field.
- 6+ years of experience in AML Compliance with a focus on Commercial Payment Services.
- Demonstrated ability to communicate effectively with all levels of the organization and across different business lines.
- Ability to successfully lead and manage direct reports, including training, mentoring, and counseling.
Specific Skills in:
- Experience with AML transaction monitoring.
- Strong attention to detail with a focus on quality reviews.
- Administering anti-money laundering policies and procedures.
- Excellent organizational, verbal, written and interpersonal skills are required.
- Must be able to multitask, adapt well to changing priorities, and effectively prioritize responsibilities to meet critical deadlines.
- Ability to work in a fast-paced, demanding, and changing environment; must work well under pressure.
- Excellent analytical skills required.
- Ability to work collaboratively and independently while managing projects and assignments.
- Experience handling AML-related audits, testing, quality assurance responsibilities focused on assessing BSA/AML and sanctions risk management control effectiveness.
Nice to have:
- CAMS/CFE certification preferred (or willingness to become certified within one year of start date).
- Understanding of common payment and funds transfer methods and networks, their functioning and their liability rules such as card networks, ACH network, check processing, P2P, wire transfers, etc.
- Demonstrate strong leadership and management skills that build solid working relationships within the organization.
- Excellent working knowledge of BSA/AML laws and regulations relative to money laundering and terrorist financing and the ability to apply this knowledge in assessing transaction activity.
- Comprehensive understanding of each phase of an AML Investigation (e.g., alerts, case investigation, Suspicious Activity Reports, controls, reporting, etc.).
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
What We Do
For over a decade, SoFi has helped transform the Fintech industry by creating financial products and services that help people borrow, save, spend, invest, and protect their money better, so they can achieve financial independence and realize their ambitions. Whether it’s owning a home, saving for retirement, paying off their student loans, or helping our members invest - SoFi is there every step of the way. Want to learn more about how it works? Check it out here: https://www.sofi.com/how-it-works/
Our core values are at the center of how we help our millions of members get their money right. They are our guiding principles for how we think about serving our members, building our company, and most importantly, how we work together. At SoFi, it’s not just what we do - but how we do it.
SoFi is also proud to be the naming rights partner of SoFi Stadium, home of the Los Angeles Chargers and the Los Angeles Rams.
For more information, visit SoFi.com
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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