Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time.
Compensation
The compensation target for this role is: $76,500 - $90,000Job Summary
Purple is seeking an Amazon Supply Chain & Inventory Manager to own end-to-end Amazon marketplace inventory operations as we scale our presence on the platform. This role is directly accountable for FBA replenishment planning, demand forecasting, in-stock rate performance, and out-of-stock risk mitigation across Purple’s mattress and pillow assortment. Reporting to the Director of Marketplaces with a strong dotted line to Logistics and Supply Chain, this person serves as the critical bridge between Purple’s internal operations and Amazon’s fulfilment network.Job DescriptionEssential Duties & Responsibilities:
Amazon Inventory & Replenishment Management
Own FBA replenishment planning end-to-end, including shipment creation, inbound routing, and fulfilment center placement, while monitoring daily in-stock rates by ASIN and proactively resolving out-of-stock risks before they impact sales.
Manage Amazon storage limits, IPI score health, and stranded inventory to optimize FBA capacity and avoid long-term storage fees; determine and maintain appropriate safety stock levels by SKU based on lead times, sales velocity, and seasonal demand patterns.
Evaluate FBA vs. FBM/Seller-Fulfilled Prime decisions for oversized and non-standard SKUs (critical for Purple's mattress catalog).
Required Skills, Education, Experience:
Demand Planning & Forecasting
Build and maintain ASIN-level demand forecasts using Amazon sales data, seasonality trends, promotional calendars, and new product launch timelines.
Translate Amazon demand signals into actionable replenishment and production requests for the internal supply chain and logistics teams.
Supply Chain Coordination (Dotted Line to Logistics & Supply Chain)
Serve as the primary Amazon inventory liaison to Purple's Logistics and Supply Chain team — communicating reorder triggers and urgency levels proactively, escalating supply constraints before they become OOS events, and ensuring inbound lead times are accurately reflected in replenishment planning.
Coordinate inbound shipment timelines from Purple's DCs or 3PLs to Amazon FCs and maintain and update lead time assumptions by SKU and route as supplier or logistics conditions change.
Reporting & Analytics
Build and maintain dashboards tracking key Amazon inventory KPIs: in-stock rate, weeks of cover, restock lag, OOS frequency, and sell-through rate and provide weekly inventory health reporting.
Manage FBA reimbursement of reconciliation for lost, damaged, or miscounted inventory.
Identify systemic inventory risks and present data-backed recommendations to improve replenishment processes.
Voice of Customer & NCX Monitoring
Monitor ASIN-level NCX scores and customer return reason data in Seller Central, identifying ASINs approaching Amazon's defect thresholds and escalating to eCommerce and Product teams before account health action is triggered.
Distinguish preference/expectation-based return drivers from product defect signals, maintain a running NCX risk tracker, and include findings in weekly inventory health reporting to eCommerce and Supply Chain leadership.
Required Skills, Education, Experience:
Bachelor’s degree in supply chain management, Business, Operations, or a related field; equivalent work experience considered.
3–5 years of experience in Amazon Seller Central operations, eCommerce inventory management, or supply chain planning.
Demonstrated experience managing FBA replenishment, restock limits, and IPI score optimization in a 3P Seller Central environment.
Experience with oversized or bulky FBA categories (furniture, bedding, or similar) strongly preferred.
Background working cross-functionally with logistics, warehousing, or 3PL teams to execute inventory plans.
Experience building demand forecasts at the SKU or ASIN level using sales data and market signals
Skills & Competencies
Deep fluency in Amazon Seller Central: shipment workflows, restock recommendations, inventory performance tools, and FBA fee structures
Strong analytical skills; comfortable building and maintaining inventory models in Excel or Google Sheets. Experience with BI tools (Tableau, Looker, or similar) is a plus.
Understanding safety stock and lead time modeling concepts, including how to account for variability in supplier and carrier performance.
Ability to translate inventory data into clear, urgent, and actionable communication for cross-functional partners in supply chain and logistics.
Familiarity with inventory planning tools (e.g., Inventory Lab, SPS Commerce, Cin7, NetSuite, or similar) is a plus.
Detail-oriented, organized, and comfortable managing multiple SKUs and fulfillment scenarios simultaneously.
Self-directed and proactive — this role requires owning problems and driving solutions without waiting to be asked.
BENEFITS AND PERKS
Medical, Dental, Vision
401(k) Match
Flexible PTO
Earn a Mattress
Purple Swag
Amazing Purple Products
WHY WORK AT PURPLE?
Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people’s lives through comfort.
Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.
Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.
Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Skills Required
- Bachelor's degree in supply chain management, Business, Operations, or related field (or equivalent work experience)
- 3-5 years experience in Amazon Seller Central operations, eCommerce inventory management, or supply chain planning
- Demonstrated experience managing FBA replenishment, restock limits, and IPI score optimization in a 3P Seller Central environment
- Experience building demand forecasts at the SKU or ASIN level using sales data and market signals
- Background working cross-functionally with logistics, warehousing, or 3PL teams to execute inventory plans
- Deep fluency in Amazon Seller Central: shipment workflows, restock recommendations, inventory performance tools, and FBA fee structures
- Strong analytical skills; comfortable building and maintaining inventory models in Excel or Google Sheets
- Understanding of safety stock and lead time modeling concepts, accounting for supplier and carrier variability
- Ability to translate inventory data into clear, urgent, actionable communication for cross-functional partners
- Self-directed and proactive problem ownership
- Experience with oversized or bulky FBA categories (furniture, bedding, or similar)
- Experience with BI tools (Tableau, Looker, or similar)
- Familiarity with inventory planning tools (Inventory Lab, SPS Commerce, Cin7, NetSuite, or similar)
What We Do
Welcome to Purple — home of the one, the only, the Purple Grid™. Ranked #1 in Customer Satisfaction with bed in a box mattresses by J.D. Power, including best in both support and comfort! We’re a one-of-a-kind innovation brand that is on a mission to meaningfully improve lives by helping Every Body get the comfort they deserve and the support they need. Our premium comfort innovation products start in the bedroom and extend beyond to provide optimal comfort everywhere you go. With a variety of mattresses, bedding, bases, seat cushions, dog beds, and more, Purple is quickly becoming the iconic color of true comfort, true innovation, and truly feeling great. While most new mattress companies only focus on just a simpler mattress buying experience with the same foam mattresses, Purple is committed to simply making a better mattress (with the better buying experience, to boot!). The only mattress with the Purple Grid™, Purple is instantly soft where you want it and firm where you need it – all at once. It's the comfort you crave, the support your back needs. Plus, 1,500+ open airways help dissipate body heat rather than trapping it, so you don't sleep hot. It all started in 1989 when two engineer brothers, Tony and Terry Pearce, set out with a mission to invent technology and create local jobs that meaningfully improve the lives of everyone involved. Over the last 30+ years, the Brothers Pearce have revolutionized the comfort industry by innovating various No Pressure® cushioning materials used in everything from wheelchairs and critical care hospital beds to sporting goods and high-end mattresses. Then, in September of 2015, they successfully launched The No-Compromise Purple® Mattress on Kickstarter, and it's been uphill from there — continually inventing, improving, and creating ways to make the world a more comfortable place.
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