Dorel Home is a dynamic and innovative home furnishings manufacturing company committed to leveraging data-driven insights to enhance decision-making processes and drive business success. We are seeking a highly motivated and talented Sales Coordinator to join our growing Amazon team. The Amazon Sales Coordinator will work in supporting the Amazon Sales team by partnering with all Dorel Home divisions to support the Amazon account. This includes data management, content management, reporting management, resolving issues on Amazon and problem solving issues with Dorel Home Divisions.
- Pull reporting from Amazon Vendor Central
- Support item setup and content management
- Maintain customer inventory feed data
- Manage and track item suppression and retailer price matching
- Track completion of PIMS alerts for item creations and changes
- Prepare reports for determined business processes
- Conduct and execute special projects as required
- Ability and drive to research and resolve root cause problems
- Support Amazon Sales teams with necessary project management and weekly priorities
- Education
- High School Diploma or GED is preferred
- Prior Experience
- 2 years of working in a customer service, retail, or eCommerce environment
- Hard Skills
- Strong knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Excellent computer skills and knowledge
- Understand and meet the needs of the internal customers and address the interest and concerns of the organization as required
- Soft Skills
- Excellent written and verbal communication skills.
- Superior interpersonal, phone, verbal and written communication skills.
- Exceptional organizational skills with the ability to handle multiple tasks.
- High level of patience and understanding of customer's needs.
- Self-disciplined, urgent, and strong time management skills.
- Strong commitment to customer satisfaction.
- Ability to work well in a team environment.
- Ability to learn/operate numerous systems and web-based platforms (internal Dorel systems and Amazon Vendor Central).
- Competitive salary
- Health, dental, and vision insurance, with flexible spending and HSA account options
- 401(k) retirement plan
- Flexible work hours
- Hybrid work environment
- Opportunities for professional development and growth
- Parental Leave
- Tuition Reimbursement Program
- Pay Type Salary
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What We Do
Juvenile
Dorel markets its Juvenile products under the Cosco Juvenile, Safety 1st, Maxi-Cosi, and Quinny brands as well as Dorel Europe’s brands; Babidéal, Bébé Confort, Baby Relax and MonBébé. Please click on the logos for more information on the products available under each brand. As well, Dorel is the majority owner of IGC Dorel Pty, a manufacturer and distributor of juvenile products in Australia and has licensing agreements with Eddie Bauer and Disney.
Recreational/Leisure
In 2004, Dorel became one of the largest marketers of recreational products in North America with its acquisition of Pacific Cycle, a leader in the design, marketing and distribution of high quality branded bicycles and other recreational products. In February 2008, Dorel purchased the Cannondale Bicycle Company and SUGOI Performance Apparel, further solidifying its presence in the bicycle industry.
Dorel markets its Recreational/Leisure products under the Cannondale, Schwinn, GT, Mongoose, SUGOI, Pacific, Dyno, RoadMaster, PowerLite and InSTEP brand names. Please click on the logos below for more information on the products available under each brand.
Home Furnishings
Ready-to-assemble furniture is manufactured and packaged as component parts and is assembled by the consumer. RTA furniture, by its nature, is a reasonably priced alternative to traditional wooden furniture and as such is sold mainly to mass merchants, office superstores and hardware/ home centers.
The Home Furnishings also produces metal folding furniture, futons, step stools, ladders and other imported furniture items. This segment capitalizes on the distribution channels established by Dorel's other business.
Dorel markets its Home Furnishings products under the Cosco Home & Office, Ameriwood, Dorel Home Products, Altra Furniture and Dorel Asia brand names
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