We’re looking for an Amazon Marketplace Manager to take full ownership of one of our most important commercial channels across Buyagift and Red Letter Days.
This is a hands-on, commercially focused role where you’ll drive performance, unlock growth opportunities, and ensure Amazon is operating as a high-impact, strategic sales channel. You’ll work closely with internal teams and our external agency to deliver strong results across sales, conversion, and profitability.
Key Responsibilities
- Own Amazon channel performance across both brands, driving growth across sales, traffic, conversion, profitability and account health
- Monitor performance data to identify risks and opportunities, making informed commercial decisions to improve outcomes
- Develop and execute the Amazon trading plan across key moments including Prime Day, Black Friday and Christmas
- Plan and coordinate promotions, pricing, stock readiness and campaign activity to maximise performance
- Act as the main point of contact for the external Amazon agency, setting priorities, briefing clearly and holding delivery to account
- Lead regular performance reviews with the agency, ensuring actions drive results rather than just reporting activity
- Own the optimisation of listings including titles, imagery, keywords, A+ content and overall discoverability
- Collaborate with internal teams to improve content quality and ensure catalogue hygiene is maintained
- Support Amazon Ads performance, working with the agency to improve ROAS, TACOS, conversion and organic ranking
- Manage pricing and promotions to balance competitiveness, customer appeal and margin delivery
- Build clear weekly and monthly performance reporting, translating data into actionable insights
- Support forecasting, launch planning and peak readiness across the Amazon channel
- Work cross-functionally with Trading, Category, Brand, Finance, Operations and Customer teams to align activity and drive results
- Bring Amazon insights into the wider business to influence product, range and commercial decisions
About You
- Proven experience in Amazon, marketplace or eCommerce roles with clear ownership of channel performance
- Strong track record of driving improvements across sales, conversion, profitability and execution
- Solid knowledge of Amazon Seller Central and/or Vendor Central, including listings, pricing, promotions and account health
- Demonstrated success improving performance through SEO, keyword optimisation, content and advertising
- Experience managing and challenging external agencies or partners to deliver high-quality outcomes
- Strong commercial judgement with the ability to interpret data and prioritise effectively
- Confidence owning KPIs and using performance data to drive action and results
- Experience planning and executing key trading events and promotional campaigns
- Ability to collaborate effectively across multiple teams and stakeholders
- Clear communicator with strong organisation skills and attention to detail
- Comfortable working autonomously while making informed, confident decisions
- Stage 1: Recruiter Screening Call (20–30 mins)
- Stage 2: Interview with Hiring Manager + Team Member (30–45 mins)
- Stage 3: Task Presentation to Team (45–60 mins)
- Offer! 🎉
Our process may vary depending on role and availability. We keep candidates informed of any changes.
Skills Required
- Proven experience in Amazon, marketplace or eCommerce roles
- Strong track record of driving improvements across sales and conversion
- Solid knowledge of Amazon Seller Central and/or Vendor Central
- Demonstrated success improving performance through SEO and content
- Experience managing external agencies
- Strong commercial judgment and data interpretation skills
What We Do
At Moonpig Group our mission is to help people connect and create moments that matter. We’re an international group made up of two brilliant brands – Moonpig in the UK, US and Australia, and Greetz in the Netherlands. We’re a technology platform at heart, but our customers know us as the leading eCommerce destination for greetings cards, gifts and flowers. Last year we delivered over 70 million personalised cards, gifts and flower bouquets in over 50 million orders, helping our customers celebrate all the occasions that matter to them, from milestone birthdays and anniversaries to new arrivals and all of those just-becauses. We have awesome people and a caring company culture: We give teams autonomy while supporting personal growth at all levels. Plus, we know how to have fun! Don’t just take our word for it, though; in Feb 2022, Moonpig was officially recognised as an outstanding company to work for by Best Companies and we earned a 2-Star accreditation, which is Best Companies second-highest standard of workplace engagement and represents organizations striving for the top. Head over to our careers site for more company info and our current opportunities - https://www.moonpig.com/uk/blog/moonpig-careers/moonpig-careers/
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