Amazon FR & Pureplay Key Account Manager - M/F/X

Posted 10 Days Ago
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Paris, Île-de-France, FRA
In-Office
Senior level
Food
The Role
Lead Amazon France and pureplay account strategy and P&L for Mars Snacking. Own customer relationships, JBPs, pricing negotiations, activation, retail media, content and algorithm optimization, demand forecasting feeding S&OP, and cross‑functional international coordination to drive sales, profitability, and market share.
Summary Generated by Built In

Job Description:

Location: Paris

Segment: Mars Snacking

Type of contract: CDD until end of March 2027 or internal assignement

Digital Commerce has been identified as a priority channel for growth and outperformance for Mars Wrigley in Europe. Amazon is a critical partner to deliver our stretching ambition, driving both our regional strategy and our growth targets in the France Cluster. This role exists to own and drive our Amazon France (FR) & Pureplay Relationships, delivering financial targets on net sales, profitability, and market share, while executing our plans with absolute excellence.

As our Key Account Manager, you will have the unique opportunity to evolve in a highly strategic, international commercial environment. You will hold complete business responsibility for the Amazon France P&L and key pure players. This is a broad, high-visibility role where you will manage everything from assortment and promotions to cutting-edge retail media, working in close collaboration with our regional teams to create the snacking impulse online.

What are we looking for?
  • Mandatory Commercial & Sales Experience: A proven track record in commercial roles, account management, and direct commercial negotiations is required.

  • FMCG or E-Commerce/Marketplace Background: Experience working directly with major e-retailers/key accounts, within a major FMCG (Fast-Moving Consumer Goods) company, or managing marketplaces within agile e-commerce players.

  • Strong Negotiation & Matrix Management Skills: Proven ability to lead complex negotiations (including Joint Business Plans and international buyer relations) and successfully navigate a collaborative, regional matrix organization.

  • Highly Analytical & Numerate: Strong capability to leverage data to drive business decisions, combined with excellent communication and influencing skills.

  • Growth Mindset & Curiosity: An ambitious, results-oriented professional who learns quickly, takes ownership, and is excited about building the future of e-commerce.

  • Passion for Digital Commerce: An "early adopter" mindset. While previous digital-specific experience is an advantage, your commercial drive and curiosity are what matter most.

  • Fluency in English & French is required

What will be your key responsibilities?1. Strategic Account & Relationship Management
  • Own the Customer Relationship: Lead overall engagement and build strong, collaborative relationships with Amazon FR & key Pureplay customers.

  • International Collaboration: Partner closely with regional Amazon hubs (including managing buyer relationships in the UK) and external suppliers to coordinate execution and share best practices.

  • Cross-Functional Leadership: Manage a dynamic internal stakeholder network across local French sales teams and regional teams to coordinate inputs and deliver on all KPIs.

2. Commercial Negotiation & Financial P&L Ownership
  • P&L Responsibility: Take full ownership of the Amazon FR P&L, driving profitable growth to target a highly ambitious plan.

  • Joint Business Plans (JBPs): Lead strategic negotiations, annual JBP agreements, and manage pricing/commercial terms

  • Strategic Growth: Identify and develop white-space opportunities to position Mars as a leading growth partner in the French pureplay market.

3. Operational & Digital Excellence
  • Activation & Retail Media: Drive Amazon FR activation plans, promotional calendars, product listings, and search/media optimization.

  • Perfect Digital Store Execution: Champion best-in-class execution on Amazon, focusing on product availability, buyability, Share of Search, and content optimization.

  • Demand Planning & S&OP: Own the Amazon FR volume forecasting process, feeding directly into the Sales & Operations Planning (S&OP) cycle to secure excellent Customer Service Levels (CSL).

  • Algorithm Expertise: Become the internal expert on the Amazon algorithm to boost brand visibility, conversion, and retail sales.

What can you expect from Mars?
  • At Mars, we believe in a relationship of mutual trust, dignity and respect between our company and Associates that is more meaningful than the standard employer/employee relationship.

  • As Associates, we can expect to be respected, supported and valued as individuals, to be treated fairly and equitably.

  • You will join the most iconic segment of Mars and the world's largest chocolate manufacturer, which includes M&Ms, Snickers, Twix, Maltesers, Freedent, Airwaves and Be-Kind cereal bars

  • You will join the 1750 Mars Wrigley Associates

Skills Required

  • Proven commercial and sales experience in account management and direct commercial negotiations
  • Experience in FMCG or e-commerce/marketplace roles working with major e-retailers or key accounts
  • Strong negotiation skills and ability to manage matrix/regional stakeholder relationships (JBPs)
  • P&L ownership experience and ability to drive profitable growth
  • Highly analytical and numerate; data-driven decision making
  • Fluency in English and French
  • Experience with Amazon marketplace operations, retail media, and Amazon algorithm optimization
  • Experience in demand planning / S&OP and volume forecasting
  • Growth mindset, curiosity, and passion for digital commerce (early adopter mindset)

Mars Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.

  • Healthcare Strength The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
  • Parental & Family Support Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
  • Retirement Support Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.

Mars Insights

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The Company
HQ: McLean, VA
41,866 Employees
Year Founded: 1911

What We Do

For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.

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