Company Description
Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. Globally headquartered in Harrison New Jersey since 1996 Derex delivers the highest quality technology professionals and an array of customized IT talent solutions designed to improve productivity and drive results to global clients throughout North America.
With over two decades of unparalleled experience, Derex provides supports to its clientele, across such industries as Systems Integration, Banking and Finance, Telecommunications, Pharmaceutical and Life Sciences, Energy, Healthcare, Technology, Transportation, and local and federal Government agencies.
Job Description
Title: Amazon Connect - IVR
Location : Atlanta , currently remote but client may ask the candidate to be onsite soon.
Job Description:
Truist Amazon Connect team need resource with Telephony / IVR experience. This is a system administrator type role. Detailed requirements are below.
- Amazon Connect experience
- Ability to
- Read/interpret Visio call flow diagrams
- Add/change Quick Connects
- Read/interpret Contact Flows
- Add/change Dynamo DB records
- Requires basis PC skills
- Ability to troubleshoot audio setting issues
Regards,
Manoj
Derex Technologies INC
Contact : 973-834-5005 Ext 206
Additional Information
All your information will be kept confidential according to EEO guidelines.
Top Skills
What We Do
DEREX Technologies, Inc. established in 1996 is engaged nationally in providing professional computer services, including management consulting firm. We provide expert services nationwide to Fortune 500 companies and other private and public organizations in the United States. Derex provides a multi-faceted portfolio of products and services to its clients, including complete IT solutions.
