ABOUT THE ROLE
Steve Madden is seeking an Amazon Account Manager to own the commercial performance of an assigned brand within the Steve Madden portfolio — Steve Madden Women's, Madden Girl, Betsey Johnson, Anne Klein, Blondo, Dolce Vita, or Steve Madden Kids. This is a focused, hands-on role for someone who understands Amazon at the account level, manages their brands with a P&L mindset, and partners closely with the Marketing Manager and BI Analyst to drive outcomes. You own the account relationship, the commercial strategy, and the results. Execution lives with you — not an agency. This role is based in our Long Island City headquarters and is on-site.
WHAT YOU'LL OWN
Account Strategy & Commercial Ownership
- Own the Amazon P&L for an assigned brand portfolio; manage revenue, sell-through, and inventory performance with a clear line of sight to profitability
- Build and execute the seasonal account plan; align assortment, promotional calendar, and marketing investment with brand priorities and Amazon's platform cadence
- Lead the joint business planning relationship with Amazon Vendor Managers; negotiate promotional placements, co-op funding, and expanded selection commitments
- Develop and present seasonal recaps and forward-looking plans to the Director; flag risks and opportunities before they become surprises
Item Setup & Catalog Management — Streamlined
- Own the new item setup process for assigned brands; work within a defined internal calendar where bottlenecks have been compressed and approvals are structured
- Maintain catalog integrity; manage variations, content updates, and listing health — with automation tools and agency support handling routine maintenance
- Partner with the Junior BI Analyst on SKU-level performance data; use sell-through, glance views, and conversion metrics to inform assortment decisions
Marketing & Media Partnership
- Work in lockstep with the Marketing Manager on campaign timing, content readiness, and promotional strategy for assigned brands
- Ensure PDPs are optimized before media scales; own the content quality of your brand portfolio and brief central marketing on asset needs with clear specs and deadlines
- Coordinate Prime Day and seasonal event readiness for assigned brands; align inventory, promotional setup, and media timing across internal and agency teams
Reporting & Performance Management
- Own the weekly performance view for assigned brands; monitor sales, traffic, glance views, conversion, and ad spend — and act on what the data shows
- Use the reporting infrastructure built by the BI Analyst and Director; contribute to it by flagging gaps and requesting the metrics you actually need to manage the business
- Deliver post-event recaps within 5–7 business days; be in the data during events, not waiting for an agency summary
WHAT YOU BRING
Required
- 2+ years of Amazon Vendor Central or Seller Central account management experience; familiarity with item setup, catalog management, PO processing, and Vendor Manager relationships
- Commercial instincts; you understand how account decisions connect to P&L outcomes and you manage your brands with a profitability lens, not just a task list
- Strong organizational skills and high output; you manage multiple brands simultaneously, hit deadlines, and maintain quality without constant direction
- Collaborative working style; you partner closely with marketing, sales, and BI counterparts — you do not operate in a silo
- Clear communicator; you escalate the right issues at the right level, write clean internal briefs, and represent your brands credibly in leadership conversations
- Bias for action; you find a way forward, do not wait to be told what to do next, and bring solutions rather than status updates
- Located in or able to commute to the New York Metro area; on-site presence required
Preferred
- Experience in footwear, accessories, or fashion; familiarity with seasonal buying cycles, style-level sell-through, and assortment planning
- Familiarity with Amazon retail media basics; you do not need to run campaigns, but you should understand how advertising supports account performance
- Exposure to BI or reporting tools; you are comfortable working with dashboards and pulling your own data when needed
The expected base salary for this position ranges from $100,000-$115,000. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team
Skills Required
- 2+ years of Amazon Vendor Central or Seller Central account management experience
- Familiarity with item setup, catalog management, purchase order processing, and Vendor Manager relationships
- Commercial and profitability-focused account management instincts
- Strong organizational skills and ability to manage multiple brands and deadlines
- Collaborative working style with marketing, sales, and BI teams
- Clear written and verbal communication skills
- Bias for action and ability to work independently
- Located in or able to commute to the New York Metro area
- Experience in footwear, accessories, or fashion
- Familiarity with seasonal buying cycles, style-level sell-through, and assortment planning
- Familiarity with Amazon retail media fundamentals
- Exposure to BI or reporting tools and ability to work with dashboards and data
Steve Madden Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Steve Madden and has not been reviewed or approved by Steve Madden.
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Healthcare Strength — Benefits include medical, dental, and vision coverage plus FSAs, an EAP, and wellness initiatives such as health fairs, flu shots, and Wellness Wednesdays. Feedback suggests these offerings are robust for eligible full-time employees.
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Retirement Support — A 401(k) plan with company matching contributions is available. This provides structured support for long-term savings.
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Wellbeing & Lifestyle Benefits — Employee merchandise discounts and extras like seasonal free shoes and third-party discount programs are emphasized. These lifestyle perks add tangible non-cash value to the total rewards package.
Steve Madden Insights
What We Do
Steven Madden, Ltd. is globally recognized as a leading company in the fashion industry. What began as a modest $1100 investment in 1990 has developed into one of the most iconic brands in footwear. From a factory in Queens, NY, Steve Madden has revolutionized the shoe industry, merging years of experience with unique and creative designs. Inspired by rock and roll and his NY roots, Steve’s vision to provide on-trend women and men with an outlet to express their individuality is innovative, daring, and inspiring. Steve’s innate understanding of trends and unparalleled willpower have resulted in millions of customers worldwide and propelled his designs to the forefront of fashion. In addition to marketing products under its own brands including Steve Madden®, Kurt Geiger London®, Dolce Vita®, Betsey Johnson®, Carvela®, Blondo® and ATM®, Steve Madden licenses footwear, handbags and other accessory categories for the Anne Klein® brand. In addition, Steve Madden designs and sources products under private label brand names for various retailers. Steve Madden’s wholesale distribution includes department stores, mass merchants, off-price retailers, shoe chains, online retailers, national chains, specialty retailers and independent stores. Steve Madden also directly operates brick-and-mortar retail stores and e-commerce websites. In addition, Steve Madden licenses certain of its brands to third parties for the marketing and sale of certain products in the apparel, accessory, and home categories. With an emphasis on retail, wholesale, licensing and international business, there's a constant need for new ideas and versatility. Our environment is extremely fast paced and requires associates to maintain a balance of energy and professionalism. Steve Madden is about fashion-forward product and great people. Our employees are energized, intelligent and passionate about our business and committed to providing excellent customer service.
