AM Supervisor - Precision Parcel and Package Deliveries (Pickering)

Posted 9 Days Ago
Be an Early Applicant
Pickering, ON, CAN
In-Office
55K-60K Annually
Mid level
Logistics • Transportation
The Role
Lead morning dispatch operations: staff and assign routes, ensure on-time departures, supervise drivers and dispatch staff, monitor route performance, resolve delivery issues, enforce safety and compliance, track KPIs, and promote a customer-focused, productive warehouse environment.
Summary Generated by Built In
Precision Parcel & Package Deliveries is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.
If you require an accommodation at any stage of the recruitment process, please contact us at [email protected] and we will work with you to meet your needs.
Precision Parcel & Package Deliveries Company Profile:
Precision, part of the Fastfrate Group is a national Final Mile delivery leader.  We Cover Canada with reliable, customer focused final mile solutions for homes and businesses every day.
Leveraging advanced technology, optimized routing, and a customer first approach, our team ensures packages are delivered accurately, efficiently, and on time.
Precision offers a dynamic, fast-paced environment ideal for individuals who are energized by meaningful work, exceptional service, and the satisfaction of seeing immediate results.
Why you’ll love working here:
  • A workplace where you can learn, grow, and build your career
  • A culture that encourages new ideas and continuous improvement
  • Supportive leaders who provide guidance while giving you autonomy
  • A team-focused environment
  • A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
  • Support for professional memberships, training, and certifications
The Opportunity:
This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. You’ll work in a supportive environment that values collaboration, problem-solving, and continuous learning.
Role Summary:
The AM Dispatch Supervisor is responsible for leading the morning dispatch operation, ensuring all delivery routes are staffed, dispatched on time, and executed safely and efficiently. This role supervises drivers and dispatch staff while supporting service excellence, operational efficiency, and customer satisfaction.

Hours of Work:
Monday to Friday, 2:30am–10:30am

Work Arrangement:
On-site

Position Type:
Non-Union

Employment Status:
Permanent

Compensation:
Salary Range: $55,000 to $60,000

Work Location & Environment:
1503-1509 Sandy Beach Rd, Pickering, ON, L1W 1Z5

Warehouse environment
Key Accountabilities:
In this role, you will:
  • Oversee daily morning dispatch and sort to ensure all routes depart on schedule.
  • Assign routes and adjust staffing based on daily volume and operational needs.
  • Supervise, coach, and support drivers and dispatch personnel.
  • Monitor route performance and resolve delivery issues and service exceptions.
  • Ensure compliance with company policies, safety standards, and transportation regulations.
  • Communicate operational updates and escalate risks as needed.
  • Track and report key performance metrics, including on-time dispatch, delivery performance, productivity, and scan compliance.
  • Promote a safe, productive, and customer-focused work environment.
Qualifications
We’re looking for someone who brings:
Education & Experience:
  • 2–5 years of experience in logistics, transportation, or courier operations.
  • Previous supervisory or dispatch experience preferred.
Skills & Attributes:
  • Strong leadership, communication, and problem-solving skills.
  • Proficient with Microsoft Office and dispatch or transportation management systems.
  • Ability to work early in the mornings in a fast-paced environment.
  • Access to reliable transportation (public transportation minimal)
How To Apply:
If you’re interested in joining our team, please submit your application through our online career portal. We appreciate all applicants; however, only those selected for an interview will be contacted.
Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.
 

Skills Required

  • 2-5 years of experience in logistics, transportation, or courier operations.
  • Previous supervisory or dispatch experience.
  • Strong leadership, communication, and problem-solving skills.
  • Proficient with Microsoft Office and dispatch or transportation management systems.
  • Ability to work early morning hours (2:30am-10:30am).
  • Access to reliable transportation.
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The Company
HQ: Cambridge, Ontario
665 Employees
Year Founded: 1975

What We Do

Challenger is a North American leader in the supply chain industry and has been since its inception in 1975. The Challenger Group employs more than 2,000 people and operates approximately 1,500 trucks and 3,300 trailers. As one of the largest privately owned truckload carriers in Canada, Challenger has been consistently recognized by its customers and within the industry for the outstanding quality of its services. This year, Challenger was once again given the honour of being recognized as one of Canada’s Best Managed Companies, and has been a Platinum member since 2007. Challenger is an active leader in many significant green initiatives, including LEED certification of their headquarters and SmartWay Transport partnership. In addition to our state of the art HQ facilities in Cambridge, Ontario, the Challenger Group has facilities in Montreal, Toronto, London, Mississauga, Vancouver, Calgary, Winnipeg, and Edmonton, Chicago and Long Beach.

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