Unilever is currently hiring for AM Imports & Exports Operations!
Function: Customer Development
Work Level: WL1
Reports to: UI Pakistan Head
Location: Karachi
Terms & Conditions: Full-time
Job Purpose:
Responsible to grow Euros +20Mn Imports & Exports business, identifying potential whitespace opportunities, collaborating with distributors to execute market entry and launching products in country. You’ll be responsible for brand building activities in Afghanistan, other markets and the end-to-end P&L of various seeding & exports initiatives in UI and driver business operations.
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
Prospecting:
• Leading, mapping, and developing business and seeding opportunities through data and insight activation from idea to launch
• Screening and recommending potential businesses through market analysis, deal requirements, potential and financial analysis.
• Conducting end-to-end market opportunity assessment with customers.
Customer Selection and Appointment:
• Conducting comprehensive research and checks to identify suitable business distributors.
Establishing and Executing Business Plans
• Developing and managing business plans internally and externally, to craft end-to-end launch plans to drive route-to-market for new product development (NPD)
• Establishing networks for new product launches with supply chain team and alignment with Category team on launches
Tracking and Monitoring Performance:
• Tracking and managing of key business metrics and KPIs across marketing and trade activities
• Conducting reviews on broad spectrum of topics
• JBP’s with customers.
• Managing customer claims.
Stakeholder Management:
• Leading and aligning cross functional teams to effectively manage projects.
• Collaborating with local OPCo for synergies
• Payment collection from Customers.
• Customer claims & TTS Management.
WHAT YOU NEED TO SUCCEED
Education & Experience:
• Minimum 8 years’ experience in Customer Development in FMCG industry – preferably in key account management and/or marketing
• A bachelor’s degree in any discipline
• Experience in international trade and capability building.
• Experience working in cross-functional teams within a matrix environment both F2F and virtually.
Skills
• Be a strategic, highly adaptable, and entrepreneurial person.
• Embrace a high growth mindset, with strong love for consumers, shoppers and customers.
• Have strong financial acumen and analytical skills.
• Have strong communication, negotiation and influencing skills with senior stakeholders.
• Have experience working and leading in cross-functional teams.
Leadership
Demonstrates a strong bias for action, driving initiatives with speed, agility, and accountability while delivering results in dynamic business environments.
Builds strong and sustainable business relationships, effectively influencing stakeholders and collaborating across functions, markets, and time zones to achieve shared objectives.
Embraces a growth mindset and thrives in complex environments, adapting to changing priorities while fostering teamwork and cross-functional collaboration to unlock business opportunities.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Skills Required
- Minimum 8 years of experience in Customer Development within the FMCG industry, preferably in key account management or marketing
- Bachelor's degree in any discipline
- Experience in international trade and capability building
- Experience working in cross-functional teams within a matrix environment, both face-to-face and virtually
- Strong financial acumen and analytical skills
- Strong communication, negotiation, and influencing skills with senior stakeholders
- Experience working in and leading cross-functional teams
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
