Company Overview: Chanel stands as an iconic symbol of luxury and sophistication, navigating the intersections of fashion, beauty, and artisanal craftsmanship. Our matrix organization ensures the seamless integration of product strategies and operational excellence across global regions.
Department: Global Infrastructure Services (GIS) department led by the Global CTO has the ambition to:
Reinforce Infrastructure Fundamentals, Target a sustainable Performance of our services, Enable Business Transformation
Govern the GIS worldwide community
Develop Service Management skills and have an open mindset to improve satisfaction level of IT Teams and Chanel End-Users
Maintain Infra top-level expertise within Chanel
Attract talents and develop our Infrastructure teams’ skills and leadership
Team:
Join the Global CTO Office Team, known internally as the Strategy & Governance Team, and be a driving force behind the Global Internal Communication and Transformation activities
Role Summary: As a member of the Global CTO Office Team, you will be at the heart of GIS strategic and operational initiatives, contributing to the transformation of our team.
YOUR IMPACT AT CHANEL
Collaborate in the development and communication of GIS 3-year Strategic Roadmap.
Engage in organizing and animating the Infrastructure community through events and meetings.
Support communication strategies targeting Management, other IT Teams, and our International Hubs.
Craft operational communication plans by collaborating closely with Global CIO Office, ensuring alignment with our team’s vision and agendas.
Select appropriate mediums and craft compelling content tailored to convey our key messages, while maintaining consistency and strategic alignment.
Set clear objectives for each communication initiative, measuring success and impact to continually refine our approach.
Assist in driving Change management initiatives to elevate Infrastructure service performance and satisfaction.
Animate and support the GIS Apprentice community, (currently a group of ~20 apprentices), fostering a spirit of collaboration, growth, and innovation.
Relationships:
GIS Teams
Global CIO Office
IT people working in our International Hubs (APAC, Europe, US, etc.)
WHAT YOU WILL BRING
Pursuing a Master’s degree in Communication or business administration.
Previous relevant experience is highly valued.
Demonstrated skills in autonomy, rigor, dynamism, and communication.
Proficient with Office Tools
Fluent in English & French
At CHANEL, we are committed to creating an inclusive culture that fosters personal fulfilment and development while contributing to collective performance. We believe that the uniqueness of each individual contributes to the diversity, complementarity and effectiveness of our teams. We strongly encourage you to apply, as we attach great importance to the experience and potential you could bring to the House of CHANEL.
Apprenticeship to be filled in September 2025
Based in Neuilly-sur-Seine
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What We Do
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products. Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship. It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation. At the end of 2019, CHANEL employed more than 28,000 people across the world.
