You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Reporting to Manager, Policy Alteration and Outstanding & Premium Handling Management this position is responsible to perform all policy alteration transaction record into system:
- Perform check and action before execute process in system
- Execute on system all transaction changes, specific for Billing & Frequency changes (including credit card and bank account changes).
- Checking extract for notification after changes
- Prepare and send notification letter to policy owner.
- Manage documents until filing process
- Handling system issue related to the changes
- Responsible for record, updating and accuracy data from document submitted
Job Category:
Customer Service / Operations
Posting End Date:
29/06/2025
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What We Do
A UK company, Sun Life Financial of Canada is focused on building excellent customer service by offering the highest levels of customer care. We have been serving customers in the UK for over 100 years
