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The Role
Review and refine Czech customer-service machine-translated content through second-pass quality checks, calibrate severity assessments, identify recurring MT errors and terminology issues, and provide actionable qualitative feedback for quality reporting and continuous improvement.
Summary Generated by Built In
We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Czech (Czech Republic) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.
What you’ll do
Conduct second-pass quality reviews to ensure overall linguistic accuracy and consistency across batches.
Validate and calibrate severity assessments to maintain alignment with quality standards.
Identify systemic MT quality issues, including recurring error patterns, tone mismatches, and terminology inconsistencies.
Provide high-level qualitative feedback that directly contributes to final quality reporting and continuous improvement efforts.
Project details
Language: Czech (Czech Republic)
Content type: Customer service content (general)
Project duration: OngoingThis role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary.
Hourly rate: $18.75
Requirements
- Native proficiency in Czech (Czech Republic) .
- Experience in linguistic quality review, MT evaluation, or localization quality assurance.
- Strong familiarity with linguistic QA frameworks and error classification.
- Excellent attention to detail and a quality-focused, analytical mindset.
- Ability to work independently and provide clear, actionable quality feedback.
Skills Required
- Native proficiency in Czech (Czech Republic)
- Experience in linguistic quality review, MT evaluation, or localization quality assurance
- Strong familiarity with linguistic QA frameworks and error classification
- Excellent attention to detail and a quality-focused, analytical mindset
- Ability to work independently and provide clear, actionable quality feedback
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The Company
