Allergy Assistant

POSITION TITLE: 355 Allergy Assistant 
LOCATION: Clinical
REPORTS TO: Vice President of Provider Practice 
REVISION DATE: May 2026
QUALIFICATIONS:

• EDUCATION: Minimum high school diploma or equivalent required for all positions (may be allowed to sign a GED agreement to obtain within 6 months).
•     REQUIRED: Certified Medical Assistant or AB-ROE credential acquired within 3 months of employment or from date of eligibility.
•     PREFERRED: Certified Medical Assistant or AB-ROE credential at hire.
• EXPERIENCE: 
•     REQUIRED: N/A 
•     PREFERRED: Experience working in clinical setting. Experience working in allergy immunology clinic is highly preferred. 
• OTHER REQUIREMENTS OR LICENSURE: Current BLS or acquired within 3 months of employment.
• Basic keyboarding/computer skills
• Excellent interpersonal and communication skills.

JOB DESCRIPTION: 
The job description reflects the general details considered necessary to fulfill the essential job functions and shall not be construed as all-inclusive of all work requirements inherent in this position. Other specific job-related knowledge and skills may be required. All employees subject to an annual performance evaluation based on the duties and responsibilities of this position. 

PHYSICAL DEMANDS & WORKING ENVIRONMENT: Usual working space is a well-ventilated area. Requires standing, walking, turning, bending, stooping, and lifting. Clear speech to communicate effectively with customers (e.g. patients, families, and other team members). Fine and gross motor skills. Environment may be stressful at times, therefore ability to work under stressful conditions is necessary. Also subject to bloodborne pathogens at all times in patient care. May have occasional exposure to radiation during radiology procedures and to dangerous chemicals (cleaning and disinfecting agents).
COMPLIANCE AND REGULATORY EXPECTATIONS: All employees are expected to conduct themselves in a manner that upholds the highest standard of integrity, ethical behavior, and regulatory compliance. As a condition of employment, employees must adhere to:
· OCH Code of Conduct
· OCH Policies and Procedures
· Scope of Practice within License/Certification.
· HIPAA and HIPAA Security Confidentiality Standards
· Workplace Safety
· Mandatory Training
· Annual Compliance Education

ESSENTIAL JOB FUNCTIONS & KEY RESPONSIBILITIES: 
•    Expert in Otolaryngology Head & Neck Surgery Allergy 
•    Allergy Skin Testing: Schedule testing, provide education, ensure consents/waivers completed, performs testing on scheduled date.
•    Sterile Compounding (mixing) of skin testing trays, patient tx trays, and serums
•    Administers Allergy Shots (subcutaneous immunotherapy – SCIT)
•    Administers Allergy Drops (Sublingual Immunotherapy – SLIT)
•    Able to identify anaphylaxis and implement the protocol effectively (adult/pediatric).
•    Maintains Patient List and required Inventories per USP 797 regulations, AO-HNS Clinical Practice Guidelines, and the standard operating procedures of the Allergy Program.  
•    Monitors, orders, and stocks Allergy Clinic ALK Supplies 
•    Temperature Monitor Lead (SensoScientific) 
•    Sends Initial/Refill Rx for Medications & Supplies (Patient & Clinic)
•    Cleaning, Disinfection and restocking supplies within the allergy clinic between patients, daily, and per additional frequencies as required by USP 797 regulations for AECAs. 
•    Liaison between clinic staff, clinic manager, allergy provider, and allergy program supervisor.
•    Assists in keeping Allergy Immunization Program Supervisor informed of changes in USP 797 guidelines as disturbed by AAOA, AO-HNS, or other state/federal programs.        
•    Monitors Biohazards, sharps, and proper waste disposal.
•    Patient Education & Training: Home Injections & Dupixent
•    Staffing coverage in other clinic areas, as able per training/skill competency completed, as need determined.
•    Schedule allergy tests as needed, with teaching on medications to stop 1 week prior to testing
•    Preparing consent forms and information packets for skin testing
•    Identifies patients with Asthma and assesses their status by determining predicted peak flow meter value, safety zones (green, yellow, red), instructing patient how to perform test, calculating daily peak flow (average of 3 attempts by patient) to determine if safe to proceed with skin testing
•    Prepares multi-test dipwell trays in accordance with manufacturer instructions for use
•    Cleans/Disinfects work area prior to setting up testing supplies
•    Performs Prick test using multi-test II, measures wheal & flare results using appropriate measuring device, documents results and determines dilution level for intradermal testing using Multi-test II & Intradermal Skin Wheal Response for MQT Algorithm – Modified*.
•    Performs intradermal testing, measures wheal/flare results, determines end point, and documents results on skin testing forms using Multi-test II & Intradermal Skin Wheal Response for MQT Algorithm – Modified*.
•    Reviews testing results with patient and prepares paperwork for provider review 
•    Maintains knowledge of USP797 guidelines for sterile compounding.
•    Maintains knowledge of AO-HNS and AAOA clinical practice guidelines that guide the standard operating procedures for Allergy Clinic.
•    Responsible for maintaining the inventory/list/log that keeps track of serum placement within tx trays and the required information for extracts & diluents.
•    Ensures patients receive a safe and effective allergy immunotherapy treatment plan of care is given as ordered.

QUALIFICATIONS:

• EDUCATION: Minimum high school diploma or equivalent required for all positions (may be allowed to sign a GED agreement to obtain within 6 months).
•     REQUIRED: Certified Medical Assistant or AB-ROE credential acquired within 3 months of employment or from date of eligibility.
•     PREFERRED: Certified Medical Assistant or AB-ROE credential at hire.
• EXPERIENCE: 
•     REQUIRED: N/A 
•     PREFERRED: Experience working in clinical setting. Experience working in allergy immunology clinic is highly preferred. 
• OTHER REQUIREMENTS OR LICENSURE: Current BLS or acquired within 3 months of employment.
• Basic keyboarding/computer skills
• Excellent interpersonal and communication skills.