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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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Job Description
We are looking for a motivated, curious and analytical ALL Loyalty Projects Junior Manager to join our dynamic team. In this role, you will play a key part in coordinating our regional gift card programme, coordinating newsletters and providing data-driven insights to monitor and optimise loyalty performance across the region.
Key Responsibilities:
1. Gift Card Management: Assist with the coordination, administration, and operational support of our regional gift card programme, ensuring smooth processes for both hotels and customers.
2. Newsletters & Partnership Communication: Support the team by creating engaging content to promote key partnership updates, preparing campaign briefs and highlighting partner promotions and joint offers
3. Performance Monitoring & Analytics: Act as the data-driven support for the team by tracking key loyalty KPIs (such as activation rates, enrolments, member satisfaction). Analyse performance trends to help the team make strategic decisions.
Qualifications· Education: Currently studying for a Master’s degree (Bac+4/5) from a Business School, Engineering School, or University.
· Analytical Mindset: Data-driven with strong analytical skills and comfortable interpreting data in Excel.
· Learning Agility: Highly motivated, curious, and a fast learner who is eager to take on new challenges.
· Communication & Collaboration: Excellent interpersonal skills with the ability to work collaboratively in a team and communicate clearly in both English and French.
· Organisation: Well-organised, proactive, and able to prioritise tasks effectively.
· Tools: Proficient in MS Office, specifically Excel and PowerPoint.
Additional InformationExperience: Previous operational hotel experience is a strong plus. At a minimum, a keen interest in and knowledge of the hospitality industry is expected
Skills Required
- Currently studying for a Master’s degree (Bac+4/5) from a Business School, Engineering School, or University.
- Strong analytical skills and comfortable interpreting data in Excel.
- Highly motivated, curious, and a fast learner (learning agility).
- Excellent interpersonal skills; able to work collaboratively and communicate clearly in English and French.
- Well-organised, proactive, and able to prioritise tasks effectively.
- Proficient in MS Office, specifically Excel and PowerPoint.
- Previous operational hotel experience (strong plus).
- Keen interest in and knowledge of the hospitality industry.
What We Do
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
