The Role
The Airframe Technical Advisor manages client needs, plans for inspections, maintains relationships, and ensures event triage and invoice processing.
Summary Generated by Built In
About JSSI
For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.
JSSI products and services include:
Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.
Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.
Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.
Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.
Aviation Capital. Customized asset-based finance solutions for business aviation.
Position Summary:
The Airframe Technical Advisor is the primary contact for Clients and will handle their needs on routine, minor unscheduled, major scheduled and AOG events.
Duties and Responsibilities:
- Heavily involved in helping plan for major scheduled inspections, in addition to assisting with the immediate logistics as they pertain to unscheduled events
- On-site representation, especially with respect to major scheduled inspections
- Create Service Calls that aid in the tracking of technical data and financial forecasting
- Develops and maintains client relationships through periodic contact.
- Grow and maintain relationships with regional service facilities, mobile repair teams, etc.
- Research logbooks and/or conduct visual inspections for new enrollments or existing contracts.
- Review and process invoices in AMS, meeting turn time goals set forth by Technical Services Management and policy.
- Responsible for event triage, assessing and ensuring each situation is handled appropriately
- Must have a thorough understanding of the current contract, policies and procedures
- Perform other responsibilities as assigned by Technical Services Management
Education and Experience:
- Dubai based position
- Airframe and Powerplant ratings required
- Bachelor’s Degree (or its equivalent) in Aviation Field preferred
- 10 years’ experience with corporate turbine-powered business aircraft (not commercial) preferred, with particular expertise working with Gulfstream and Bombardier airframes
- Excellent Microsoft Excel, Word, and PowerPoint skills
- Strong interpersonal skills
- Ability to read and write articulately and analytically
- Clear understanding of relevant technical skills
- Ability to multi-task and work well under pressure
- Well organized
- Have or be able to obtain passport and perform international travel
- Fluency in English is required for effective communication in this role
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
Top Skills
Excel
Microsoft Powerpoint
Microsoft Word
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The Company
What We Do
For more than 30 years, Jet Support Services, Inc. (JSSI), has been the leading independent provider of maintenance support and financial services to the business aviation industry. JSSI is responsible for maintaining in excess of 2,000 business jets, regional jets and helicopters across the globe and serves customers through an infrastructure of certified technical advisors.
JSSI leverages this technical knowledge, experience, buying power and data to provide support at every stage of the aircraft life cycle; from aircraft acquisition to aircraft teardown and part out.
GTCR, a leading private equity firm, is a majority investor in JSSI.
