ROLE DESCRIPTION
As an Aircraft Maintenance Controller you will support the maintenance, repair, and the return to service of the Intelsat WiFi system onboard customer aircraft. You will ensure that all work performed is accomplished in accordance with all company, airline partner, and FAA regulations while leveraging your knowledge in all facets of aircraft maintenance including electrical and avionics equipment installations.
The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs.
As an Aircraft Maintenance Controller , you will be responsible to :
- In coordination with the Sr Manager, Supervisors, and Aircraft Maintenance Controllers, coordinate repair and testing of installed equipment on aircraft.
- Interpret technical manuals, schematics, wiring diagrams, engineering orders and other technical data in support of the installation and repair of installed systems.
- Accomplish, track, and monitor new software rollout and implementations.
- Support new and retrofit tail activations.
- Provide technical assistance and fault isolation expertise to aircraft maintenance technicians.
- Monitor and correct repetitive and chronic aircraft discrepancies.
- Review historical aircraft data and develop maintenance action plans.
- Coordinate with maintenance planning teams to arrange ground time, manpower, engineering resources, and parts required to address aircraft outages and chronic maintenance issues.
- Report on daily fleet performance.
- Track long term out of service events.
- Collaborate with stakeholders to address high-priority technical issues.
- Accomplish yearly OKRs to meet key company metrics and goals.
- Acts as a customer service professional while supporting our airline partners.
YOUR PROFILE
Professional Background:
- Associate's Degree in a relevant technical discipline.
- 5+ years of hands-on experience in aircraft maintenance, with a focus on electrical and avionics systems on jet-powered transport aircraft.
- Experience with satellite, avionics, and flight systems.
- Fluent in English, both written and verbal.
Technical Skills:
- Aircraft Systems Knowledge:
- Proficient in troubleshooting aircraft-based equipment.
- Skilled in reading and interpreting electrical schematics.
- Familiar with aircraft wiring (power, data bus, discrete I/O, quadrax).
- IT & Software Proficiency:
- Competent in Microsoft Office and LINUX.
- Knowledge of IP networking and Windows operating systems.
- Regulatory Standards:
- Familiarity with FAA, RTCA, and ARINC standards and regulations.
Soft Skills & Work Ethic:
- Results-driven with strong problem-solving abilities.
- Calm and efficient under pressure, especially in emergency situations.
- Strong organizational skills and attention to detail.
- Exceptional communication and interpersonal skills, with the ability to collaborate across teams.
- Flexible availability, including shifts, weekends, and holidays.
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
For more information on SES, click here .
Top Skills
What the Team is Saying
What We Do
Intelsat and SES have joined forces, uniting 100 years of combined innovation and leadership to create the world’s leading space solutions company.
As a newly combined company, we bring together talented teams with deep industry expertise to deliver integrated satellite and connectivity solutions for businesses and governments across the globe.
With a powerful multi-orbit fleet, an expansive ground network, and strong financial backing, we’re entering an exciting phase of growth, investing in next-generation technologies that will enhance our competitive position in the rapidly-evolving satellite communications landscape
For future team members, this means more opportunity, more innovation, and more impact. At SES, you won’t just join a company—you’ll help shape the future of global connectivity.
Why Work With Us
When it comes to your career, you are the author of your own story. At SES, we believe you should have the freedom to drive new opportunities in any direction you want them to go – unlimited by geography, technology or even gravity.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
