Air Operations Specialist

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We Offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Key Responsibilities

• Secure truck appointments and actively monitor transfer activities within the terminal.
• Collaborate with vendors to proactively eliminate incidental costs.
• Ensure the accuracy and timely submission of critical documents (HAWB, MAWB, Air Manifest) to airlines and counterparts.
• Maintain timely system updates for operational milestones.
• Manage timely job costing and follow up on missing pre-alerts with vendors.
• Serve as customer service/operations support for non-key export accounts, ensuring airline confirmations and consistent profitability.
• Monitor cargo movements and maintain clear communication with customers and global counterparts.
• Troubleshoot issues with partner airlines and ensure timely resolutions.

We Are Looking For

• Experience in freight forwarding, customer service, or operations.
• Knowledge of export operations and customs processes is a plus.
• Strong communication skills, self-motivation, and resilience under pressure.
• Familiarity with CargoWise is preferred, but a willingness to learn is essential.
• Ability to handle tasks, including physical duties, within strict deadlines.
• Excellent time management, attention to detail, and team collaboration skills.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].