Job Purpose
DP World is seeking an experienced Air Exports Officer to join our Global Freight team on a 12-month contract, based in Auckland, New Zealand. In this role, you will manage client export airfreight bookings and coordinate shipments from booking through to delivery, ensuring freight is processed accurately, efficiently and in line with customer and regulatory requirements. You will work closely with customers, airlines, trucking companies, agents and internal stakeholders to deliver a high level of customer service.
Key Responsibilities:
Manage export airfreight bookings, shipment processing, freight dispatch and tracking
Prepare and process air waybills, commercial documentation and customs/regulatory documentation
Coordinate with customers, airlines, agents and transport providers to ensure shipments move efficiently and on time
Monitor shipment milestones, provide updates and prepare customer and agent quotations
Complete billing accurately and maintain up-to-date operational and financial records in CargoWise
Ensure compliance with RACA, Customs, MPI and internal requirements while identifying opportunities for process improvement
Qualifications, Skills and Experience:
Experience in air freight export operations within the freight forwarding or logistics industry
Strong knowledge of air export processes, documentation and regulatory requirements
Experience using CargoWise or similar freight management systems
Strong customer service and stakeholder management skills
Excellent organisation, attention to detail and ability to manage competing priorities
Strong communication, problem-solving and teamwork skills, with a proactive approach to delivering results
About DP World
DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer’s door.
In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
#LI-KP1
Skills Required
- Experience in air freight export operations within the freight forwarding or logistics industry
- Strong knowledge of air export processes, documentation and regulatory requirements
- Experience using CargoWise or similar freight management systems
- Strong customer service and stakeholder management skills
- Excellent organisation and attention to detail, with the ability to manage competing priorities
- Strong communication, problem-solving and teamwork skills, with a proactive approach to delivering results
DP World Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DP World and has not been reviewed or approved by DP World.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Pay is considered competitive in many contexts, with strong salary perceptions in several regions. Feedback suggests compensation is sometimes viewed as equitable, with salary practices described as compliant and fair.
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Wellbeing & Lifestyle Benefits — Wellbeing & Lifestyle Benefits: Wellness initiatives, flexible working hours, and practical supports like reimbursements for mobile, home internet, and home‑office equipment are emphasized. Feedback suggests these benefits contribute meaningfully to everyday work‑life needs.
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Healthcare Strength — Healthcare Strength: Health coverage is described as comprehensive in some locations, including medical emergency coverage and life insurance. A broader emphasis on health, safety, and wellbeing programs reinforces this support.
DP World Insights
What We Do
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,000 employees, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. We make trade flow, to change what’s possible for everyone.
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