The Role
Plan and coordinate worldwide air cargo shipments, including freight documentation, invoicing, quotations, customer inquiries, claims, import shipments, partner communication, workflow monitoring, profitability tracking, and file management. The role also supports sales and advises the Air Product Manager while maintaining effective communication with airlines, suppliers, customers, and international business partners.
Summary Generated by Built In
For our office in Zagreb, Croatia, we are looking for
AIR CARGO OPERATIONS SPECIALIST
Cargo-partner is looking for experienced specialist for air cargo to join our successful team here in Zagreb!
Do you have experience in air forwarding or you graduated recently but have a strong motivation to learn from our experts?
Do you speak both Croatian and English?
If you answered yes, you might be a person we are looking for!
Responsibilities
- Planning, organization and execution of Air Cargo Transports worldwide
- Handling of air freight consignments incl. invoicing, calculation and quotation
- Handling customers inquiries
- Complaints and claims processing
- Cooperation and negotiating with our partners at national and international level
- Communication with airlines, suppliers, customers, colleagues and business partners worldwide
- Handling import shipments for internal and agent routed business
- Managing work flow, monitor shipment profitability
- Advising and reporting Air Product Manager
- Opening files within our tracking system
- Support and cooperation with sales team as needed
We offer
- Challenging projects
- Taking responsibility
- Working for economically steady company
- Positive, international work environment
- Further education, mentoring in case of hiring after graduation
- Quick decision making due to a flat hierarchy
- Performance oriented salary, X-mas bonus, vacation money, meal and travel allowance
Ideal qualifications and characteristics
- Commercial education / Education in freight forwarding
- 1-3 years of previous experience on similar positions (as advantage)
- Advanced knowledge of MS Office
- Fluent English is necessary
- Team player with commercial thinking ability
- Responsible, organized, taking initiative
- Strong ability to Multi-task and Plan
- Detailed with Data Entry Skills
If you can relate with our corporate values and you appreciate innovative and dynamic environment you should join us to fulfill our mission and vision!
cargo-partner will provide stimulating working environment with pleasant and open communication, on-boarding and mentoring, long-term contract with 6 months probation period, transportation allowance, meal allowance, holiday and Christmas compensation, benefit in kind, etc.
You applications are welcomed!
Company Introduction:
For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services.
With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in today's fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference.
Discover more about our Mission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.
cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background.
Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wow
Ready to get things moving? Join our team!
Learn about Life at cargo-partner here.
View our Privacy Policy.
Skills Required
- Commercial education or education in freight forwarding
- Fluent English
- Croatian language proficiency
- Advanced knowledge of MS Office
- Strong multitasking and planning ability
- Data entry skills and attention to detail
- Teamwork, commercial thinking, responsibility, organization, and initiative
- 1–3 years of experience in a similar air cargo or air forwarding position
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
cargo-partner is a full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing solutions. Our teams are there for you at over 160* offices in 40* countries across the globe to create fast and efficient solutions tailored to your needs. Since January 2024, we have been a proud Member of the Nippon Express Group. For more than 40 years, we’ve been a trailblazer in providing comprehensive logistics services around the world. Our strong focus on quality and innovation is evident in our fully integrated IT solutions and investment in sustainable transport and logistics technology. We streamline all processes along the entire supply chain, focusing on quality assurance and sustainable progress to provide fast and efficient solutions and ensure the long-term success of our company, our clients, our employees, and our industry. Legal statement: https://www.cargo-partner.com/legal/legal-statement
