Job Purpose
The AI Enablement & Transformation Specialist supports the rollout, adoption, and optimization of AI tools across the organization. This role focuses on hands-on execution, data tracking, and continuous improvement of the company’s Knowledge Hub to ensure employees derive measurable value from AI-powered solutions.
Roles and Responsibilities
- Support company-wide rollout of AI tools and features to drive adoption and usage
- Monitor AI tool adoption metrics, usage trends, and employee feedback
- Assist in identifying emerging AI tools with potential business impact
- Coordinate and support employee training sessions and enablement initiatives
- Maintain and enhance the company Knowledge Hub content, structure, and usability
- Support LLM integrations to improve search, content relevance, and knowledge retrieval
- Collaborate with cross-functional teams to align AI tools with business workflows
- Prepare reports and dashboards to track adoption, engagement, and performance
Requirements
- Degree and/or certification in AI & ML is an advantage
- Extreme passion about AI and hands on experience using AI solutions and tools
- At least 1 year of relevant experience
- Ability to analyze adoption metrics, feedback, and performance data
- Proficiency in tools like Excel, Google Sheets, or Power BI/Tableau (nice-to-have)
- Curiosity to link data insights with business impact
- Generative AI platforms (OpenAI, Anthropic, Gemini, etc.)
- Productivity & collaboration tools (Notion, Miro, Slack, Microsoft 365)
- Knowledge bases (Confluence, Guru, SharePoint)
- Project management tools (Asana, Trello, Jira)
Benefits
- Hybrid Office - 13 WFH days per quarter
- Company bonus
- Ticket Restaurant
- Private Health Insurance
- Flat hierarchies and short decision-making paths
- Cooperation in a highly motivated, young, international team spread across 3 continents
- An attractive location in a creative and modern office
Skills Required
- Coursework or certifications in AI tools, prompt engineering, or machine learning fundamentals (e.g., Coursera, Google AI, Microsoft Learn)
- BA Degree in Artificial Intelligence, Computer Science, Data Science, or Information Systems
- At least 1 year of relevant experience
- Ability to analyze adoption metrics, feedback, and performance data
- Proficiency in tools like Excel, Google Sheets, or Power BI/Tableau
- Curiosity to link data insights with business impact
- Experience with generative AI platforms (OpenAI, Anthropic, Gemini, etc.)
- Familiarity with productivity and collaboration tools (Notion, Miro, Slack, Microsoft 365)
- Experience with knowledge bases (Confluence, Guru, SharePoint)
- Familiarity with project management tools (Asana, Trello, Jira)
What We Do
Mondia is a leading mobile commerce company, dedicated to connecting, digitalising and monetising consumers worldwide. Mondia provides access to over 700m consumers through more than 60 mobile operators across 30 countries. Mondia has deep insight into where the markets are headed and has the expertise to leverage best-in-breed technologies to solve business challenges while enabling the ultimate end-user experience. Continuously driven by innovation, Mondia is driving entry into new sectors like health and creating disruptive products such as Monsooq. With offices in 8 locations across Europe, the Middle East and Africa, Mondia is committed to digitalise the globe through its distinctive technology, strategic partnerships and extensive network and global coverage.
