Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
We are entering a new era of work—one where AI is not just a tool, but a catalyst for how people experience their careers. As the AI Transformation Manager you will lead the charge in reimagining how artificial intelligence can transform HR and beyond, creating intuitive, personalized, and human-centered experiences at scale.
This role blends visionary thinking with hands-on execution. You’ll architect the AI strategy for HR, partner across functions to embed intelligence into every stage of the employee lifecycle, and ensure each solution is ethical, transparent, and built for trust. From AI-powered interactions that make employees feel seen and supported to predictive insights that shape workforce planning, you will help define the future workplace.
What we do
The HRIS (Human Resources Information Systems) team is part of the Human Resources organization. The HRIS team is responsible for the administration, and optimization of HR technology platforms, ensuring accurate, secure, and efficient management of employee data and HR processes.
What you’ll do
Vision & Leadership
Define the enterprise HR AI vision and roadmap, inspiring stakeholders with a clear picture of what’s possible.
Operate with autonomy to scope, prioritize, and drive initiatives through to completion.
Position HR as a leader in the responsible and creative use of AI across the business.
Represent the voice of the employee in cross-functional AI initiatives, ensuring the human experience is at the heart of every design decision.
Establish ethical AI practices, governance structures, and data privacy frameworks that set the standard for trust.
AI-Driven Experience Design
Identify and prioritize opportunities where AI can radically improve HR service delivery, personalization, and decision-making.
Translate complex business challenges into innovative AI use cases—spanning recruiting, onboarding, learning, engagement, performance, and workforce analytics.
Build next-generation tools such as intelligent chat assistants, adaptive learning experiences, sentiment analysis platforms, and predictive workforce planning models.
Integrate AI into platforms like Workday, ServiceNow, recruiting systems, and engagement tools with a focus on seamless, intuitive user experiences.
Develop AI-powered dashboards and insights that move beyond reporting—forecasting trends, identifying risks, and enabling proactive decision-making.
Use predictive and prescriptive analytics to inform talent strategies and business planning.
Deliver training and resources that empower teams to leverage AI with confidence.
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What you'll need
Bachelor’s degree in Human Resources, Information Systems, Computer Science, Data Analytics, or related field.
Minimum 8 years of HR technology experience, with at least 2 years leading AI/automation initiatives.
Track record of delivering transformative AI solutions that elevate both efficiency and human connection.
Strong understanding of HR processes, compliance requirements, and enterprise technology ecosystems.
Proficiency in generative AI, natural language processing (NLP), and machine learning concepts
Exceptional communication, influence, and stakeholder engagement skills.
Familiarity with API integrations, automation scripting and advanced data visualization tools.
Experience driving large-scale change management in technology transformations.
Background in policy design and documentation, with the ability to translate complex requirements into clear, actionable guidance.
Experience planning and rolling out training programs to support adoption of new systems, policies, and processes.
Hybrid schedule (minimum 3 days per week in office) based in Wilmington, MA office
Our Environment
Up to 10% travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $125,000.00 - $171,600.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.Top Skills
What We Do
The Symbotic story began in 2007 with a bold vision: to solve real-world challenges in the supply chain. Since then, we have combined deep expertise in warehouse operations with breakthrough technology to transform how goods are moved.
Today, Symbotic delivers fully automated, end-to-end supply chain solutions for some of the world’s largest retailers and wholesalers. Our systems integrate advanced robotics and A.I. to address the complexity of modern distribution, helping customers achieve new levels of efficiency, speed, and flexibility.
At the core of our platform is intelligent software that orchestrates fleets of autonomous robots within a high-density structure. This reinvention of warehouse automation enables faster throughput, maximized storage capacity, and precise order accuracy—creating measurable value across the supply chain.
We leverage innovations drawn from fields such as self-driving vehicles, computer vision, data analytics, machine learning, and structural design. to tackle the hardest problems in warehouse logistics. With our solutions, customers can streamline operations, reduce costs, and respond quickly to changing consumer demands.
Why Work With Us
Our robots are responsible for getting food and merchandise to thousands of store shelves across North America. We have both the excitement and ambition of a startup and the benefits of a proven company. We do important work for some of the biggest companies in the world; together we are changing entire industries.
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