AI Transformation Group Manager

Posted 12 Days Ago
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Jersey City, NJ, USA
In-Office
177K-265K Annually
Expert/Leader
Fintech • Financial Services
The Role
Lead a ~70-person engineering organization to transform Master and Reference Data development into an AI-first operation. Set multi-year AI roadmap, embed generative and agentic AI across the SDLC, modernize Scala-based data platforms (Scala, Akka, Spark), ensure delivery excellence (CI/CD, test automation), apply LLMs for entity resolution and data quality, partner with governance and product teams, and drive talent, metrics, and risk/compliance management.
Summary Generated by Built In

The AI Transformation Group Manager is a senior management-level position responsible for leading and transforming the technology organization that builds and operates Master and Reference Data capabilities across Citi's Institutional Client Group. Leading an organization of approximately 70 engineers, engineering managers, and delivery leads, this role owns the end-to-end modernization of how the group designs, builds, tests, ships, and operates software — re-architecting the software development lifecycle around applied artificial intelligence. The overall objective of this role is to make the organization measurably AI-first in its mindset, delivery methods, and work products, while raising the quality, timeliness, and resilience of the legal-entity, counterparty, instrument, and security reference data on which the firm's trading, risk, and client franchises depend.

Responsibilities:

  • Set and own the AI transformation strategy and multi-year roadmap for the Master and Reference Data organization, translating frontier AI capabilities into prioritized, measurable engineering and business outcomes across the full software development lifecycle — from requirements and design through coding, testing, release, and production operations.
  • Lead, motivate, and develop an organization of approximately 70 technologists, including hands-on engineering managers and senior individual contributors; own performance evaluation and management, talent selection, capability building, compensation, succession, and resource planning; and reshape the operating model to sustain an AI-first way of working.
  • Drive the organization's transition to AI-augmented engineering — embedding AI coding assistants, agentic development workflows, and automated test and review generation into daily delivery; redesigning workflows and quality gates so that accelerated upstream output does not create downstream bottlenecks; and establishing the standards, guardrails, and evaluation criteria that let teams move quickly and safely.
  • Direct the design, build, and operation of Master and Reference Data platforms and services — golden-record mastering, entity resolution and disambiguation, hierarchies and cross-referencing, data-quality remediation, lineage, and distribution — primarily on a Scala-based engineering stack (e.g., Scala and Akka for large-scale data processing), adopting Python and other languages where they are the right tool for the problem.
  • Lead the application of AI to the data domain itself: design and oversee solutions that consume large language models and AI services (via APIs and internal AI platforms) for entity matching, anomaly and break detection, classification and enrichment, natural-language data discovery and stewardship, and retrieval-augmented access to data catalogs and documentation — with rigorous evaluation for accuracy, hallucination, lineage, and domain-constraint validation.
  • Own delivery accountability end to end: run a high-performing engineering pipeline to demanding code, test, and operational standards, and instrument the organization with metrics for delivery velocity, quality, reliability, AI adoption, and realized business value (ROI), continuously refining the approach against those outcomes.
  • Champion AI fluency across the organization as a practice pusher — establishing internal standards, reusable frameworks, reference architectures, and best practices; advising teams on tooling and technique selection; and building the upskilling paths that turn engineers into effective orchestrators, reviewers, and validators of AI-generated work.
  • Partner with product, architecture, data governance, and consuming business and technology teams across the Institutional Client Group to align the AI-first roadmap with enterprise architecture and controls and with the needs of downstream consumers, delivering reference data as scalable, secure, well-governed services.
  • Resolve complex, ambiguous problems whose impact extends beyond the immediate organization, applying deep technical judgment and drawing on a diverse range of internal and external sources to make sound build/buy/partner and architecture decisions.
  • Persuade and influence senior stakeholders, vendors, and platform partners through clear communication, diplomacy, and negotiation, translating technical strategy into outcomes that non-technical executives can act on.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.

Qualifications

  • 10+ years in technology, including substantial experience leading software engineering organizations and other people-leaders, with a track record of delivering complex platforms at scale.
  • Demonstrated experience leading an AI-first or AI-enablement transformation of an engineering organization — embedding generative and agentic AI across the software development lifecycle and producing measurable gains in velocity, quality, and cost.
  • Strong, current command of applied AI for building software and data products: LLMs and frontier-model APIs, retrieval-augmented generation, embeddings and vector search, agent and tool-use patterns, prompt and context engineering, and LLM evaluation and observability (emphasis on consuming and integrating AI services, rather than model pretraining or research).
  • Deep data engineering background, ideally in master, reference, or enterprise data domains, with hands-on credibility in a Scala-based stack (Scala, Spark) and fluency in Python; comfortable steering polyglot teams to the right language for each problem.
  • Experience designing, operating, and scaling distributed data platforms and services — batch and streaming processing, large-scale storage, data quality, and lineage — with strong non-functional qualities including reliability, scalability, security, and observability.
  • Proven ability to run an effective engineering development pipeline with high code and design standards, rigorous review, test automation, CI/CD, and operational excellence.
  • Experience in financial services or a similarly large, complex, regulated, and global environment preferred; familiarity with reference and market data (legal entities, counterparties, instruments, securities, classifications, and hierarchies) is a strong advantage.
  • Track record of attracting, building, and retaining high-performing engineering talent and developing other leaders.
  • Proven ability to define metrics, analytical tools, and benchmarks and to use them to drive decisions and demonstrate return on investment.
  • Consistently clear and concise written and verbal communication, including the ability to convey technical concepts and AI strategy to non-technical and executive audiences.
  • Demonstrated ability to operate across both strategy and hands-on execution in a high-pressure matrix environment, taking ownership under tight deadlines and shifting requirements.

Education

  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

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Job Family Group: Technology

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Job Family:Applications Development

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Time Type:Full time

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Primary Location:Jersey City New Jersey United States

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Primary Location Full Time Salary Range:$176,720.00 - $265,080.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:Jul 03, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • 10+ years in technology with substantial experience leading software engineering organizations and people-leaders
  • Demonstrated experience leading an AI-first or AI-enablement transformation of an engineering organization
  • Strong command of applied AI for building software and data products (LLMs, model APIs, RAG, embeddings, vector search, agents, prompt engineering, evaluation/observability)
  • Deep data engineering background in master/reference/enterprise data domains with hands-on credibility in a Scala-based stack (Scala, Spark) and fluency in Python
  • Experience designing, operating, and scaling distributed data platforms and services (batch/streaming, storage, data quality, lineage) with reliability and observability
  • Proven ability to run an effective engineering development pipeline with high code and design standards, rigorous review, test automation, and CI/CD
  • Proven ability to define metrics, analytical tools, and benchmarks to drive decisions and demonstrate ROI
  • Track record of attracting, building, and retaining high-performing engineering talent and developing other leaders
  • Consistently clear and concise written and verbal communication, including conveying technical/AI strategy to non-technical and executive audiences
  • Ability to operate across strategy and hands-on execution in a high-pressure matrix environment
  • Experience in financial services or similarly large, regulated, global environments
  • Bachelor's degree or equivalent experience
  • Master's degree

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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