AI Technology Product Manager

Company:Mercer

Description:

As we work to transform the Mercer IT and Business into a truly agile organisation, we currently seek a talented, collaborative AI Tech Product Manager to help bring us on this exciting journey.

Mercer is a global consulting leader helping clients around the world advance the health, wealth and careers of their most vital asset — their people. The Mercer Career Business is a global leader in human resources consulting, specialising in workforce and career management solutions. We empower organisations to optimise their talent strategies through innovative approaches to compensation, benefits, and employee development. By leveraging data-driven insights and industry expertise, Mercer helps businesses attract, retain, and engage top talent, ensuring they remain competitive in an ever-evolving market. Our comprehensive services include salary benchmarking, mobility solutions, and strategic workforce planning, all designed to enhance organisational performance and employee satisfaction.
 

What can you expect:

The Career AI Tech Product Manager will be responsible for leading a portfolio of AI projects for the Career business globally. The ideal candidate will have experience in workforce and career management solutions, working closely with senior business users, stakeholders, and technology teams to ensure the successful delivery of AI solutions. The ideal candidate will also have significant experience leading products with significant data analytics sophistication and / or business facing apps. Finally, they also will have had significant experience working in highly matrixed organizations.

We will rely on you to:

• Utilize business domain experience to understand and address the unique needs of Mercer's Career Business.
• Engage with stakeholders to understand their requirements and provide innovative AI and data science-based solutions to support the Career business in their transformation journey.
• Apply Technical Product Management skills to manage projects from initiation to completion, ensuring timely delivery and adherence to budget and quality standards.
• Work with both vendor and in-house built technology solutions.
• Leverage experience in the support needs of a complex global client facing business to address operational challenges and optimize processes and design  support models.
• Adapt to both Agile and traditional project management models, utilizing relevant tools and practices to ensure project success.

What you need to have:

• Bachelor's degree in a relevant field (e.g., Computer Science, Finance, Business Administration) is required. Advanced degree preferred.
• Proven track record in Senior Product Management roles, demonstrating strong business analysis, project management, technical and stakeholder engagement skills.
•  Experience in overseeing projects involving both vendor and in-house built technology solutions delivering innovative AI and data science-based solutions
• Strong communication skills, both written and verbal, with the ability to effectively communicate complex technical concepts to non-technical stakeholders at various levels of the organization, including senior management.
• Ability to work independently and drive execution across a globally distributed team, with excellent time management and organizational skills.
• Communicate effectively with stakeholders at all levels, including senior management, to provide updates and gather feedback.

What makes you stand out:

• Proficiency in both Agile and traditional project management models, with a solid understanding of relevant tools and practices. Certifications in project / product or agile management disciplines are a strong plus.
• Experience in the workforce and career management industry.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities. 

#MMCIC

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at [email protected] to discuss any specific needs.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.