AI Technical Architect

We help companies modernize business operations, adopt intelligent automation, deliver real-time performance insights and connect the enterprise – accelerating the impact of digital transformation. Founded in 1987 and recognized as a trusted advisor, HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. We are 100% dedicated to Microsoft technology, with practices that offer our clients a complete set of Microsoft cloud solutions from a single global partner. HSO is a proven global leader with unique delivery capabilities offered from our dedicated Microsoft practices in more than 31 offices across the Americas, Europe, Australia and Asia.

HSO is a Gold Certified partner since 2002 and since 2006 has been a part of the Microsoft Dynamics Inner Circle, a prestige reserved for just 1% of Microsoft partners worldwide. Within HSO you’ll work with Microsoft Dynamics 365, Azure cloud platform and our unique, industry-specific solutions.
Job Purpose: 

The AI Architect will enable the creation of innovative, ethical, and reliable cloud solutions that stand out on a global scale to enhance the lives of people and organizations. This includes, but is not limited to: 

• Supporting the development and implementation of our enterprise AI strategies and roadmaps. 
• Scoping and leading the development of frameworks, reference architecture, tooling, costing, governing standards, and principles. 
• Leading the design, migration, data modelling, implementation, testing, support, deployment, architecture, and maintenance of solutions that use, or will use AI in future. 
• Qualify new customers and assist existing customers to envision new opportunities and map out enhancements to existing solutions that meet business needs. 
  

*Travel required. Travel will be extensive to various locations. There is an expectation that this role will be part of the project delivery teams.

Key Responsibilities: 
 

• Supporting customers with their AI Implementation across infrastructure, security, licensing, management, and migration. 
• Lead, design and implement data driven AI projects end to end, working both independently and/or leading a team to meet project requirements.
• Working collaboratively with our other Cloud Services teams to deliver exceptional solutions to our clients across the full range of Microsoft technologies. 
• Reviewing and automating business processes. 
• Work directly with the customer to scope out and deliver maintainable, well tested solutions that leverage cloud technologies where possible. 
• Provide sound technical support to clients for common and complex Data & AI issues, while identifying opportunity for architectural, cultural, and technical improvements. 
• Lead, design, and apply AI architecture patterns to projects and solutions.
• Develop and improve AI solutions and related development lifecycles, using best practices and a DevOps mindset. 
• Deliver workshops to clients to upskill them and support with the uptake of new technologies, while identifying opportunities for improvements in workshop design and delivery. 
• Understand and implement solutions outside of AI that may interact with developed solutions. 
• Proactively seek out and learn emerging technologies, explore new and innovative use cases, and build collective knowledge across the Aware Team.
• Ensure you have a clear understanding of the HSO core values and HSO best practices. 
• Act as a Mentor and coach for our Data & AI team to ensure team members are meeting their project and customer goals.

• Bachelor's degree in Computer Science, Information Technology, or a related field. 
• Relevant certifications in Microsoft Azure or related technologies.
• Experience developing AI solutions, AI models, and AI governance frameworks in production. 
• Experience in various current cloud technologies and applications 
• In-depth experience with various source systems control and testing frameworks and related methodologies 
• Experience leading project and project teams end to end. 
• Proficiency in explaining complex technical architecture and solutions to non-technical audiences. 
• Ability to identify when potential issues need to be communicated and/or escalated. 
• Eager to proactively learn and apply new technologies (both within and outside of your field) and to share those learnings with the wider technical team. 
• Strong organisational and problem-solving skills with demonstrated ability to prioritise tasks, meet deadlines and manage conflicting priorities. 
• Strong emotional intelligence and the ability to work with clients from varying backgrounds. 
• Ability to accurately scope projects and provide recommendations for the client. 
• An understanding of common and complex development lifecycles and experience applying DevOps practices. 
• Outstanding interpersonal skills with the confidence to workshop solutions directly with customers and ability to work through complex customer interactions. 
• A strong understanding of business capabilities and frameworks that can map these capabilities to AI models and broader architectural initiatives. 
• A strong understanding of ethical and privacy obligations and ability to proactively identify and mitigate security threats. 
• Experience with business applications and D365. 

Why Work With Us: 
 

• Competitive Compensation and Bonus Package: Receive a competitive salary aligned with your experience and a performance-based bonus to recognize your achievements and contributions; 
• Private Healthcare Insurance: Your health and well-being are important to us. Enjoy comprehensive private healthcare coverage to ensure your well-being and access to high-quality medical care when needed;
• Hybrid Work Environment: Benefit from a flexible hybrid work model that allows you to balance time between the office and home, optimizing productivity and work-life harmony;
• Innovative Office and Inspiring Culture: Thrive in our vibrant, centrally located office, equipped with cutting-edge technology to enhance your workday. Enjoy a positive workplace culture that fosters collaboration, creativity, and continuous professional development;
• International Teams and High-Scale Projects: Collaborate with international teams on large-scale projects for leading corporations, gaining valuable experience and advancing your career; 
• Connect, Grow, and Develop: Engage in our Tech Updates sessions and informal team events that build a strong sense of community and make work enjoyable. Plus, take advantage of comprehensive learning and development opportunities, including access to the Microsoft learning platform, free Microsoft exams, and tailored training programs to support your professional growth and certification goals;
• Sports Subscription: Keep active and energized with our Sportmaster subscription, offering you access to top-notch fitness facilities and activities to support your health and well-being;
• Vacation Days: Recharge and unwind with 23 days of vacation, giving you ample time to relax and pursue your passions outside of work;
  

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