This role is on-site in San Francisco in the Dogpatch neighborhood.
Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email.
Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.
It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great talent engineers.
The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:
Voice AI startup Giga raises $61M Series A
DoorDash and Giga Partnership
If being a part of this resonates with you, please apply!
The Role.
We are early in building our recruiting function. We are looking for someone who can build AI agents for recruiting and help to experiment with AI different tools to help scale the company. You will help deliver a great candidate experience and support process improvements, while scaling recruiting operations in a high growth environment. There is room to grow here as the team and function mature.
What You Will Do
Partner across the company and drive AI Recruiting Experiments across Giga
Own metrics and reporting for all Talent Matters (build dashboards, KPIs, etc)
Keep our ATS clean, structured, and moving with speed
Set structure for new roles and help refine our hiring process
Support sourcing and research with AI Technology
Raise the operational bar for the entire recruiting function and our industry
Must Haves
Experience working in fast paced or high growth startup environments
You have a strong academic foundation from a rigorous university; BSCS and MBA preferred
You have built agents before
Bonus Points
Experience with technical recruiting
Experience with LinkedIn Recruiter
Experience with other recruiting tools, like Juicebox, Gem, Noon AI, Ashby
Perks & Benefits
Catered lunch daily
Dinner stipend
$150/month wellness benefit (gym, fitness classes, mental health)
401(k) plan
Paid parental leave (12 weeks maternal, 6 weeks paternal)
Commuter benefits
Medical, dental, and vision coverage
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Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Skills Required
- Experience working in fast paced or high growth startup environments
- Strong academic foundation from a rigorous university; BSCS and MBA preferred
- Built agents before
What We Do
Giga provides an AI platform for voice and chat agents that automates customer service and operational workflows with analytics. They build and deploy AI support agents for large B2C companies, focusing on LLMs for on-premise deployment and enhancing customer experiences.
