The Role
About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
Bazaarvoice is seeking an AI Group Product Manager to lead our AI infrastructure and enablement strategy. This role will own the AI capabilities across our Ratings & Reviews platform, ensuring we're positioned at the forefront of AI-driven shopping and discovery. As AI transforms how consumers discover and evaluate products, this role will be critical in expanding how Bazaarvoice's trusted user-generated content (UGC) becomes discoverable and actionable through AI platforms like OpenAI, Anthropic, Google, and other large language models
What You'll Do:
- Expand and optimize strategy for how Bazaarvoice data reaches LLM partners (Google, OpenAI, Anthropic, etc.)
- Scale the collection, processing, and structuring of data optimized for AI consumption
- Evolve what data is available for AI optimization, including feeds and APIs for LLM partners
- Drive strategic decisions on which AI platforms and partners we integrate with and how we differentiate
- Advance the product capabilities that enable clients' UGC to be discoverable and optimized for AI platforms
- Evolve what we measure for GEO visibility and performance, staying ahead of market needs
- Expand data foundations for GEO performance insights and client value demonstration
- Lead strategy for ensuring UGC data is optimally structured and detectable by AI systems
- Maintain deep knowledge of AI platform developments (OpenAI, Google, Anthropic, etc.), identifying opportunities for Bazaarvoice
- Shape how Bazaarvoice leads in AI-driven discovery and commerce
- Drive product strategy in partnership discussions with AI platforms and measurement vendors
- Advance our strategy for how UGC powers next-generation AI-driven product discovery and shopping experiences
- Partner with product teams to enable AI features
- Establish best practices and guidelines for teams building AI features
- Work closely with Engineering, Sales, Partnerships, and Marketing teams on AI strategy and client discovery
What You'll Need:
- 6+ years product management experience, with ideally 2+ years focused on AI/ML products
- Deep understanding of LLMs, AI platforms, and emerging AI technologies
- Experience building products that integrate with external platforms (APIs, feeds, integrations)
- Proven ability to define and execute on product strategy
- Strong technical fluency to partner effectively with engineering on complex data and ML challenges
- Track record of building strategic products and partnerships, particularly in the tech/AI space
- Excellent stakeholder management across engineering, sales, partnerships, marketing
- Strategic thinker who can balance long-term vision with near-term execution
- Experience with e-commerce, content platforms, or UGC products
- Background in SEO and understanding of discovery optimization
- Experience in B2B SaaS or marketplace businesses
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.
Bazaarvoice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bazaarvoice and has not been reviewed or approved by Bazaarvoice.
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Leave & Time Off Breadth — Time off is considered flexible, with unlimited PTO and paid volunteer time available alongside a hybrid/flexible-remote setup. Paid sabbaticals after a tenure milestone are highlighted as part of the package.
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Parental & Family Support — Paid parental leave for primary caregivers is consistently presented as a strong component of the offering. Family medical leave options are also documented.
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Wellbeing & Lifestyle Benefits — Mental health support via a dedicated platform, recognition programs, ERGs, and a companywide volunteering tradition are emphasized. Company events and regular all-hands reinforce a wellbeing and community focus.
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The Company
What We Do
Each month in the Bazaarvoice Network, more than a billion consumers create, view, and share authentic user-generated content including reviews, questions and answers, and social photos across more than 11,500 global brand and retailer websites. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions help brands and retailers reach in-market shoppers, personalize their experiences, and give them the confidence to buy.
