Who You Are
- A highly analytical and detail-oriented engineer, able to decompose complex problems and design scalable, platform-centric solutions.
- Deeply experienced in platform engineering across Azure, including APIs, API gateways (e.g. APIM), integrations, lakehouse architectures (e.g. Databricks), model serving, and cloud-native services.
- A strong technical leader, producing clear, high-quality designs and setting standards for engineering excellence and best practice.
- An effective communicator, able to translate complex technical concepts into clear outcomes for both technical and non-technical stakeholders.
- Ownership-driven, delivering end-to-end solutions while promoting reusability, automation, and codified engineering practices.
What You Will Do
- Design and build scalable platform capabilities across Azure to support AI use cases (Agents, Agentic workflows, RAG, LLMs), including APIs, integrations, and model serving layers.
- Produce high-quality technical designs and guide implementation, ensuring solutions are secure, maintainable, and aligned to architectural standards.
- Develop reusable, platform-first components (e.g. AI gateways, orchestration services, shared APIs) to drive consistency and accelerate delivery.
- Optimise performance, scalability, and cost across AI workloads, leveraging automation, policy-driven controls, and engineering best practices.
- Collaborate across architecture, engineering, and product teams to evolve platform capabilities, improve ways of working, and enable faster adoption of AI at scale
What's in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
Competitive holiday entitlement with the potential to buy extra holiday days!
Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
A generous Defined Contribution Pension Scheme and Life Assurance.
A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
Everyone's welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#hybridrole #LI-hybrid #LI-HB1
Skills Required
- Extensive Azure platform engineering experience (designing and operating Azure services)
- Experience with API design and API gateways, specifically Azure API Management (APIM)
- Experience with Databricks and lakehouse architectures
- Experience building and operating model serving layers and working with LLMs
- Familiarity with AI use cases and patterns: Agents, agentic workflows, RAG (retrieval-augmented generation)
- Proven ability to produce high-quality technical designs and set engineering standards
- Experience developing reusable platform-first components (gateways, orchestration services, shared APIs)
- Strong leadership and communication skills to guide teams and translate technical concepts to stakeholders
- Experience optimizing performance, scalability, and cost for AI workloads using automation and policy-driven controls
- Demonstrated ownership mindset and ability to deliver end-to-end solutions with emphasis on reusability and codified practices
What We Do
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
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